JM
Jason M.
6 June 2026Rated 4 out of 5.
Loading the aged care home
7 Railway Terrace, Old Reynella SA 5161
Deposits (RAD) $425,000 to $625,000
Daily payments (DAP) $98.16 to $144.35 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Compared only with the government’s own targets, averages and national figures.
Rooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Set among the tree-lined streets of Old Reynella, our Care Community offers a welcoming atmosphere along with compassionate and personalised care. Our contemporary resort-style residence features beautifully designed living spaces and carefully crafted rooms, and single and companion bedrooms with ensuite bathrooms. Residents can enjoy being close to the Old Reynella shopping centre and there’s easy access to public transport. With a lovely outlook over Winefly Park, our Care Community is an integral part of the local community. We offer a relaxing environment with the compassionate and personalised care of 24/7 registered nurses. Our experienced leadership work alongside a capable and confident team to offer residential aged care with palliative care, dementia care and respite care services. Whether it’s enjoying a book from our library, spending time outdoors in our landscaped courtyards, or creative pursuits such as music, arts or crafts, there’s plenty to do at Reynella Hillside.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Reynella Hillside Care Community in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $16 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Bedside table, Pleasant decor, Furnished room, Built in wardrobe
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
7 Railway Terrace, Old Reynella SA 5161
Visits are by arrangement with the home. Call Reynella Hillside Care Community to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 44 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Reynella Hillside Care Community reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
7 Railway Terrace, Old Reynella SA 5161.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 4 out of 5.
Fantastic nursing home with fantastic staff. Cannot speak highly enough of the care our mother is receiving.
Rated 5 out of 5.
Updated. During the transition of ownership, there was some turbulence in both service and cleanliness, which caused concern at the time. However, things have since settled and the level of care has noticeably improved. Staffing continues to be the biggest factor in the overall experience, with a few standout team members (namely Sandy and Reason) who have clearly invested a great deal of energy and compassion into making my family feel comfortable and supported. I now feel confident and reassured that my family is safe in their hands. Original review:We recently made the difficult decision to place our ageing family into respite with a view to permanency. The staff here have been extremely caring and supportive. They have been there for every need and residents have been attended to in a timely manner when required. It feels relaxed and residents are encouraged to socialize, participate in activities and are given the opportunity to make their own decisions where possible. Family/friend visits are encouraged and welcomed. I feel like we are in good hands.
Couldn't ask for more, don't understand all the other reviews. The place is spotlessly clean, the food is fresh and appetising and the staff are responsive and caring. I couldn't ask for anything else. Every staff member I approach is more than willing to listed and help where possible. Thanks!!!
Rated 5 out of 5.
Poor is an understatement
Update 2025. Went through my ratings and this is the only place I've ever given 1 star on anything. Please note, this was from my experience when it was owned by LifeCare. Hopefully Opal is doing a much better job.
Phone Issue I have called the office and spoken to several people on many occasions to have my mothers phone fixed, at the moment she can’t make or get calls, I’m always told its a priority and nothing happens sick of being told lies Then told that the IT person has been there and fixed their computers but phones for residents seem too hard and this is important as we live in the country. Lift your standards and priorities Life Care not good enough and how about cleaning mums room from time to time that might also be good.
Recently visited this aged care facility., very disappointed. Being ignored. The memory support area’s staffs are very rude and unsupportive, especially the team leader. They speak and treat the residents like child, speak to the visitor like a child, give a education lesson because of the visitors broke their routines and cross with the visitors. Disrespectful and Extremely rude. Don’t know how she become the team leader in this area. Especially this memory support unit need extra knowledge to help the residents. No one help the visitor to find way where to go, very frustrating, Wouldn’t recommended this facility. Hope the manager notice this.
Showing 10 of 12 reviews