JC
Jan-marie C.
13 March 2025Not good keep a close watch on your loved ones, staff can be very nasty.
Loading the aged care home
209 Ruwoldt Road, Yahl SA 5291
Do you manage this provider?
Claim this profile to manage details, respond to reviews, and access provider tools.
The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
The Oaks Aged Care Facility hasn’t listed its room types yet. Ask the home about rooms and prices.
The Oaks is a beautifully appointed, open plan Residential Aged Care facility located in Yahl, South Australia, short distance from Mt. Gambier. Set in a rural environment, the home offers sweeping views to the open paddocks were cattle and sheep graze. We have 42 beds providing single and twin share accommodation, each with a spacious ensuite bathrooms. Our spacious communal lounges and dining rooms have large double glass doors and windows allowing natural light to fill the space. On one side double doors open to an outdoor entertaining area where residents are often seen sitting and enjoying the fresh country air with our resident companion “Brax” the pet sheep. Our vision is to provide a compassionate, respectful and just community in which all people flourish.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at The Oaks Aged Care Facility in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated January 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. The Oaks Aged Care Facility met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $19 a resident a day on food; the average for aged care homes was $16. January to March 2026.
Visit
Address
209 Ruwoldt Road, Yahl SA 5291
Visits are by arrangement with the home. Call The Oaks Aged Care Facility to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 11 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. The Oaks Aged Care Facility reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
209 Ruwoldt Road, Yahl SA 5291.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Not good keep a close watch on your loved ones, staff can be very nasty.
Amazing Staff
The majority of staff here are lovely, some not so much unfortunately. The residents rooms are a decent size. The gardens could do with alot of work in the courtyards
Very friendly, pleasant
Have never been inside The Oaks as was dropping off a Dr while he checked on a patient. The outside seems well kept with plenty of parking. Saw many people struggle to park in the allocated parking spots. Suggestion would be to make them wider. Highlight was a gentleman talking about his 2007 6.4 ltr Jeep.
Most of the staff are great
Why are you hiding reviews that are negative, my partners review about the poor treatment of his mother has been hidden by the business owners/managers. What a terrible thing to do, hiding a negative review to hide constructive criticism. Goes to show the integrity of the business/nursing home. I would like to warn anyone considering the oaks to show diligence in their consideration.
I'm not usually one to write reviews, however considering the negligent treatment my wife received at The Oaks, I have to say something. In the three weeks she was there, she had four trips to the hospital due to various injuries. Lots of bruising and bleeding. My son visited her one day and found her laying semi conscious on the floor with a bleeding arm wound. Long story short, a nurse on duty took it upon herself to deny my wife from returning to the Oaks whilst in hospital. I had no other feasible option but to take her home, and care for her whilst I recover from heart surgery. Please listen to the community and medical staff, this place has a bad reputation for a reason.