DS
Deborah S.
15 July 2026If you care about your loved ones do not place them at Glenview. Last two years care has been appalling and fee rip offs unbelievable. Care is supposed to help families not push them to despair
Loading the aged care home
2-10 Windsor Street, Glenorchy TAS 7010
Deposits (RAD) $400,000 to $650,000
Daily payments (DAP) $92.38 to $150.12 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
Do you manage this provider?
Claim this profile to manage details, respond to reviews, and access provider tools.
The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Windsor permanent residence + Windsor respite care Live an independent lifestyle while enjoying exceptional care at Windsor, Glenview. Our resident-focused culture offers you the choice to plan your day, your way. Our clinical teams provide individual support and will establish a connection with your own medical specialists to assist you with appointments and transport. You’ll be warmly welcomed on moving-in day with a personalised care plan from a nurse, and tips for newcomers. Choose activities to suit your interests coordinated by our wellness and engagement team. Our chef offers a flexible menu of nutritious meals, and family and friends are welcome to visit in your room, the gardens, or the café. Some rooms have River Derwent views or outdoor sitting areas. We prioritise a friendly culture and hold regular meetings to gather feedback for continuous improvement. Please visit our website for more details.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Glenview Community Services Inc. in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated April 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Glenview Community Services Inc. met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $12 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Ensuite bathroom, Overbed table, Furnished room, Built in wardrobe, Bedside table, Pleasant decor
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
2-10 Windsor Street, Glenorchy TAS 7010
Visits are by arrangement with the home. Call Glenview Community Services Inc. to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 4 hours 28 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Glenview Community Services Inc. reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
2-10 Windsor Street, Glenorchy TAS 7010.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
If you care about your loved ones do not place them at Glenview. Last two years care has been appalling and fee rip offs unbelievable. Care is supposed to help families not push them to despair
When my wife needed to move to permanent supported accommodation after 24 years of home care, we chose Glenview. The accommodation is excellent and the range of activities cover many interests and provide an opportunity to try something new. Personal care is respectful, attentive, and staff work hard to reach industry goals set by Canberra. I am grateful for the level of care provided by Glenview, a level that was no longer possible at home.
I commenced residence at Glenview in April 2024, my older brother who resided at Glenview, spoke favourably about the organisation as did my family members. I have experienced great support here and have enjoyed my time. I always speak positively about Glenview as I am in better circumstances than I had lived prior.
Lovely, helpful Staff….. Kind at Reception…. I do think there could be more funding applied to eventuate better such sad situations for those when they pass away, as it was quite confronting to see how on the occasion our theatre crew, arrived to pick up a resident, part of our Prestigious group, only to see people taking a beloved person, away after they had passed, out the front of the entrance. Maybe? A government body? Could help with this? As this was quite traumatising for myself, let alone our lovely Dear friend who resides at this facility. Please note, all my recommendations come with great respect, not to in any way, disrespect or bring any negativity but to only suggest a better system be applied for those at the end of their earthly life journey, with Grace, Gratitude and Blessings to all, Sincerely Sarah Van Oosten.
Rated 5 out of 5.
A very bad experience. A very rude, and unprofessional Client Liason Officer. She made dealing with Glenview very unpleasant. Any communication with her was less than satisfactory. Staffing on the ward was hit and miss. Whilst there was some staff that was caring, kind and competent, there was a lot that was lacking with clinical care.
On the positive side: The rooms / facility are warm and clean. Meals appear to be not too bad, ranging from chicken nuggets with mashed potato to fish/meat and vegetables on the occasions I visited at meal times. There are a range of regular social activities and a large communal dining room and lounge room. The facilities are well kept. We were happy that a room was available here. On the negative side: Multiple times when I visited a person came to the room to reassure me that residents were checked regularly for bedsores, yet my mother had a serious and untreated bedsore on her elbow. Endone is regularly administered, even when a headache tablet is asked for. I saw what endone did. It was not nice - over medication and completely unnecessary. My mother told me she didn't like or want endone, yet it was strongly suggested by the nurse for a headache plus was given once a day, every day. With one nurse available on a weekend, it can take 45 minutes to receive help (this was in 2019, don't know what it's like now). My mother was also left unwashed and in a terrible state, discovered after a period of lock down for a flu outbreak (pre covid). I suspect understaffing is an issue here like is reported in many facilities. My mother paid the highest amount to stay here, but it didn't ensure any special treatment, everyone recurrences the same level of care.
What a lovely nursing home, some staff were rude though