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Reporting month: June 2026
Some reviews were originally published on Google.
Poorly run. Management use all the buzz words but never improve anything. Staff that speak up about the abuse and neglect are villanised. The residents feel depressed and hopeless. The residents lost their library because management fancied it as their office. Gym taken away and activity room also taken. The residents have nothing. Basic care is non existent. Low ratio of care staff and most don't have english as their first language.
My mother was assaulted twice by male residents. Once resulted in extensive bruising and a broken knee. Not only were the incidents not reported, the police were not called and she was left in agony overnight. I had to insist on her being taken to hospital the next day. She can no longer walk independently. Enter at your own risk!
My mother is in care here, The staff are always on the floor and the facilities are great and very clean
My first visit to calvery. I was very impressed. Lovely understanding staff. Beautiful clean building and rooms. My daddies the food and the staff. That's a win.
My mother has been in care at Riverside Views for 3 1/2 years and is so happy there. The care she is given is brilliant. She has absolutely no complaints and if asked, she said "if anything, we are given too much food. Morning, afternoon tea plus supper and three meals a day". Every care is catered for and I have met and spoken with many of the nurses and carers employed there. I simply can't fault this aged care facility and I am so happy to have been able to place mum where she is so happy ( and grateful).
Beautiful clean, new building with one of the best views in Launceston. But most importantly the staff are simply wonderful. When dealing with my mum who could be a challenge, they were always kind, caring and respectful.
An extended family, for your family. The care at this facility is outstanding, every need catered to, staff so incredibly friendly, hardworking and caring.
Best in Launceston