TR
Tracy R.
3 October 2025Don’t even bother trying to call after hours. Rarely do the calls get answered or staff have no clue how to transfer the calls .. tough luck if u need someone urgently
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14 Gore Street, South Hobart TAS 7004
Deposits (RAD) $600,000 to $735,000
Daily payments (DAP) $138.58 to $169.75 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Rivulet in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated August 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Rivulet met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $20 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Pleasant decor, Furnished room, Built in wardrobe
Anglican, Baptist, Buddhism, Catholic, Churches of Christ, Eastern Orthodox, Hinduism, Islam, Jehovah's Witnesses, Judaism, Latter-day Saints, Lutheran, Oriental Orthodox, Other Christian, Other Protestant, Pentecostal, Presbyterian and Reformed, Salvation Army, Seventh-day Adventist, Uniting Church faith · The organisation that runs this home reports inclusive activities, inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
14 Gore Street, South Hobart TAS 7004
Visits are by arrangement with the home. Call Rivulet to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 4 hours 6 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Rivulet reported one on site around the clock in 11 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
14 Gore Street, South Hobart TAS 7004.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Don’t even bother trying to call after hours. Rarely do the calls get answered or staff have no clue how to transfer the calls .. tough luck if u need someone urgently
The facility has not learned its mistakes from when it significantly failed compliance. The senior staff do not respect confidentiality and have poor communications between shifts. While the staff on the floor are doing a great job the facility falls well short of an adequate aged care centre.
Rated 4 out of 5.
My mother lives there and is very happy never says a bad word about the place and staff were friendly and nice on visits.
Rated 5 out of 5.
Terrible. Mum was in high care and after 6 days we took her home. Mum had a fall as bed brakes were not on and proper preventative strategies not in place. Mum was also assaulted by another resident. Poor response and no apology.
Was once a 5 star Baldwin care facility, all extra services with stunning care. Now owned by multinational BUPA, extra services are no longer offered, the staff are great but not nearly enough to ensure adequate care (I feel for them). In The Manor, activities are virtually non-existent with items like "mail delivery" , "lunch" and "meal planning" as examples. Beaut room though and lovely food and grounds.
Rated 2 out of 5.
Rated 5 out of 5.
Rated 1 out of 5.
Showing 10 of 11 reviews