Rated 5 out of 5.
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58 Grey Street, Bacchus Marsh VIC 3340
Deposits (RAD) $415,000 to $550,000
Daily payments (DAP) $95.85 to $127.03 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Governmentβs published results for this home
Updated May 2026
Compared only with the governmentβs own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
This picturesque facility is nestled in the heart of Bacchus Marsh, offering a tranquil escape from the bustling city while ensuring easy access to local amenities. Susan Barton House is designed with comfort in mind, featuring spacious rooms and inviting communal areas where residents can relax and socialise. Located next to wide green spaces that maximise views to the east this modern facility offers 144 rooms across five βsmall homeβ houses or βcommunitiesβ, every one of the spacious and well-appointed king single rooms has access to well-maintained gardens or sunny courtyards. The cleverly designed layout ensures each community has its own lounge and dining spaces that encourage easy socialisation and provide private areas for visiting families to gather. With room types to suit individual preferences and care needs, from Standard to Premium and even double suites for partners or those looking for a little more space. All rooms come with ensuites and many have walk-in-robes.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at mecwacare Susan Barton House in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated September 2024
How much care residents get from nurses and care workers, against the homeβs targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. mecwacare Susan Barton House met 42 of the 42 requirements at its most recent assessment.
The ratings are the governmentβs, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $16 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Pleasant decor, Cooling and heating, Ensuite bathroom, Overbed table, Bedside table, Built in wardrobe, Furnished room
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
58 Grey Street, Bacchus Marsh VIC 3340
Visits are by arrangement with the home. Call mecwacare Susan Barton House to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) Β· Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the homeβs residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
Thatβs 3 hours 27 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. mecwacare Susan Barton House reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
58 Grey Street, Bacchus Marsh VIC 3340.
Next step
Send an enquiry. Thereβs no fee to enquire, and weβll let the home know youβve been in touch.
Some reviews were originally published on Google.
Rated 5 out of 5.
Halls smell π like toxic cleaning chemicals, urine or foul food. π² Food quality awful. π’ In patient treatment awful. π’ The facility and contracting health care workers clearly focussed on bottom line money accounts over patient care. Also ask to taste the food π₯ on a tourβ¦ Tasteless and sickly. You can hear in parts π some patients screaming π± day and night. Making it difficult π to rest or sleep π€ as an in-patient. My mum deteriorated quickly at Susan Barton House. π‘ Made me concerned. They never gave me a working entrance key π as the staff could not work out their security. I had to remove my mum from this facility in a hurry due to patient neglect and evidently breach of contract.
My Dad was staying at Susan Barton House while my Mumma had an operation, and we couldn't be happier with the level of care! All of the staff are so wonderful and the accom is clean and comfortable. Dad loved the food too, especially the desserts. Its such a relief to know this option is available to us when we need it :)
My Mother Phyllis Stewart was a resident in Susan Barton House for 5 years and 11 months. It was Mum's choice to become a resident as she experienced the early stages of dementia. As a family we are so grateful for the incredible care Mum was given as her dementia advanced, she was loved and cared for by the most amazing staff. They enjoyed and had fun with her when she was happy and calmed her when anxiety was at its worst. They loved her in the final days and they gave Mum the most beautiful farewell any one could ask for. My family will be forever grateful to Susan Barton House. Love Glenda Jones
Visited a resident. Great staff. Very clean. Great coffee shop
Rated 4 out of 5.
Rated 1 out of 5.
Extremely rude staff, donβt know how to talk at all. I seriously bursted into tears after talking on phone to the staff, it hit me mentally. Should give some training on dealing with people nicely.
Very spacious rooms and a very big building beautiful and clean RIP Phyllis 15/10/2022
Rated 3 out of 5.
Showing 10 of 16 reviews