I used their respite services for my wife and found every member of the staff, as well as management, to be responsive, caring, and attentive to the needs of the residents. I highly recommend Eva Tilley Home.
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1100 Burke Road, Balwyn North VIC 3104
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Rooms and prices
Eva Tilley Memorial Home hasn’t listed its room types yet. Ask the home about rooms and prices.
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Address
1100 Burke Road, Balwyn North VIC 3104
Visits are by arrangement with the home. Call Eva Tilley Memorial Home to arrange a time.
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Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
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Location
1100 Burke Road, Balwyn North VIC 3104.
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Some reviews were originally published on Google.
I used their respite services for my wife and found every member of the staff, as well as management, to be responsive, caring, and attentive to the needs of the residents. I highly recommend Eva Tilley Home.
Our family recently moved my grandfather, Chen, into Eva Tilley and we have been very happy with the experience so far. The team made the transition feel smooth, supportive and reassuring. The staff have been accommodating, patient and understanding of our family’s needs. We’re grateful for the high standard of service and care being provided.
Certain nurses and carers have abused me. I don't have the support l should have not even from the doctor l see at the facility. If you have a family member who has a mental illness do not put them in this place as there are some nurses and carers that will abuse them and there is no way of contacting the CEO. No email address nor phone number. And if they have the doctor l see at the facility they will not help. Even though it is a medical issue. It's only a very few of the nurses and carers that make this place unbearable. If the Director of Care didn't come to see me and said he was leaving l would not have known as no email was sent. I have no idea who is in charge now. We don't have a Director of Care and l don't know if we will have one. Nothing has been said.
My father was in this amazing Aged Care Home for just over a year and words cannot adequately express the gratitude we feel to all the staff for the loving care they gave him. The administrators, doctors, nurses, coordinators, physiotherapists, occupational therapists, volunteers and even the cleaners and caterers were of the highest standard. Everyone went above and beyond in the service of looking after my elderly and frail father and nothing was too hard. The communication and liaising with the family was always promptly facilitated and we were constantly updated with solutions to any medical issues or other matters concerning my father's well-being as they arose. I commend Eva Tilley Memorial Home for having such motivated and exceptionally competent people on their staff, who viewed perhaps an unusual or irregular request as a challenge instead of a chore and went the extra mile to keep the patient and their family very happy and satisfied. I was particularly impressed in how the facility expedited and accommodated everything we asked of them and really went above and beyond in every aspect of care! In my experience brilliant teamwork emanates from brilliant management which trickles down from the very top to the very bottom. Congratulations Eva Tilley in providing such loving and considerate care to the elderly. Our family will be eternally grateful to all of you for your professionalism, patience and the kind assistance you offered to all of us at such a difficult time. Thank you and well done!
It is a wonderful place to stay and visit. Eva Tilley has the most caring staff, are very efficient and looks after my mother with utmost professionalism. It reminds me of a happy place that you go to as a child and looks forward to returning. Most of all, the carers, nurses and everyone always go to extra lengths in caring for the residents so much so that their families know they have left their loved ones in extremely capable hands. Keep up the good work !
Zero stars. As a local who lives right near them I'm not impressed. Their rubbish and used gloves litter the roads, bins are left open, cars clutter the streets, delivery trucks block the street and footpath in contravention to their planning permit.
My father was a resident of Eva Tilley for 5 years. He was frail and very unwell when he moved in, but the kindness and care of the staff meant he gradually improved and got stronger. He enjoyed many of the outings offered, and often said that if he had to be in care, Eva Tilley was a good place to be.
I went here to perform in a choir to some of the elderly people. It was a lovely experience; everyone was bright and cheerful and everyone in the audience was very happy that they had visitors. Staff helping the elderly we very kind and we all enjoyed being there. It was a wonderful morning.