KG
Ken G.
31 March 2026So happy our dear Mum was able to live at Ferndale Gardens. A truly amazing place!
Loading the aged care home
229-239 Bayswater Road, Bayswater North VIC 3153
Deposits (RAD) $500,000 to $1,006,844
Daily payments (DAP) $115.48 to $232.54 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
Do you manage this provider?
Claim this profile to manage details, respond to reviews, and access provider tools.
The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Welcome to Ferndale Gardens, well known in the community for offering exemplary care in a spacious and modern built facility for 121 residents. Our home is located on Bayswater Road, not too far from Eastlink, with Ringwood, Bayswater and the local Eastland shopping centres all located nearby, providing an extensive range of shops, cafes, entertainment and essential services. Ferndale offers single rooms with ensuites and master suites for couples, all with ample space for personal furnishings and keepsakes. A choice of several room types enables residents to select the accommodation that meets their needs and budget. Ferndale Gardens is part of the Homestyle Aged Care group which has been providing residential care homes and services in greater Melbourne and Geelong offering our core philosophy of promoting independence while fostering a caring environment for each individual for nearly 40 years
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Ferndale Gardens Aged Care Services in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Ferndale Gardens Aged Care Services met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $14 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Pleasant decor, Bedside table, Cooling and heating, Ensuite bathroom, Overbed table
The organisation that runs this home reports inclusive policies, inclusive activities and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
229-239 Bayswater Road, Bayswater North VIC 3153
Visits are by arrangement with the home. Call Ferndale Gardens Aged Care Services to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 28 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Ferndale Gardens Aged Care Services reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
229-239 Bayswater Road, Bayswater North VIC 3153.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
So happy our dear Mum was able to live at Ferndale Gardens. A truly amazing place!
Rated 5 out of 5.
Rated 1 out of 5.
The staff and services at Ferndale Gardens are excellent. From Robyn (reception), Christeene (customer services), Dianne (lifestyle), the clinical team of RN's and the personal care assistants - we are very pleased with the care and attention that they provide to our family loved one.
The cook in the kitchen named Andy is very rude and unprofessional.
We moved my Uncle into this facility after visiting many other local care facilities and after doing extensive research. It was the best decision we ever made in relation to his care. The staff and facilities are just wonderful and although it was hard not to see him during COVID19, we were at peace knowing he was receiving excellent care. Homestyle's ongoing communication with families during the pandemic was excellent.
Care, commitment and communication during Covid19 has been exceptional. All staff at Ferndale Gardens have been fantastic and they should be proud of the good work they are doing. My father is well cared for and the wonderful activity staff are always willing to go out of their way to make sure we can speak with him as much as possible in these difficult times. So thankful he is safe are cared for.
Having a loved one move into care is a huge transition for both the person themselves and their families. The amazing, caring and compassionate staff at Ferndale Gardens made the transition for my mum as easy as possible. The staff treat the residents with the utmost respect and create a very friendly atmosphere for both residents and visitors. The lovely gardens and premises are beautifully kept and the decor is bright and fresh. My mum was very happy at Ferndale. She enjoyed the company of both other residents and staff, participated in the various activities in the main lounge, often commented on how nice the meals were and loved her room with glass doors out onto a lovely sunny courtyard. Every time I visited, I'd be greeted by the smiles of the staff who also provided great support when I needed it the most.
Rated 5 out of 5.
Rated 5 out of 5.
Showing 10 of 23 reviews