TLC The Belmont There are no words to describe The Belmont, however I will try. In May this year after much research and consideration we decided that The Belmont was were we decided to let our darling mum have some respite. From the onset and my dealings with Janelle we knew we were in great hands. Janelle is the most caring, understanding and professional individual. On our first inspection and walk through the facility I was so touched that she called every resident we met by name. Her empathy and care for everyone is to be commended. At a time when I was so stressed to have mum in the best facility and best care possible Janelle’s understanding was so touching. Upon admission and till now we have nothing but admiration and the highest regard for The Belmont. The care shown by every single member of staff from the caravan, reception staff (Tania), and every single nurse and care staff is indescribable. The love, care and empathy shown towards the residents is of the most highest standard. I cannot begin to name everyone by name and I don’t want to leave anyone out but I would like to point out all the staff on level 1 including Karen, Jodie, Renee & Hannah (and every single nurse too many to name by name). The night nurses are all so understanding and comforting if there has been an occasion where we are concerned for our loved ones. Also the male care staff are brilliant, helpful and obliging as well. Congratulations to the General Manager Julie who leads an exceptional team! I apologise for not naming everyone by name, each one of the staff on level 1 are outstanding as are the staff from ground level who occasionally come up to assist. Well done TLC and the doctors onsite especially Dr Oppy Dr Akin and Dr Yang It’s just like being at home with family around our loved ones. Vicky Schokman.
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