mecwacare Wahroonga Reviews – Aged Care Home in Canadian, VIC

mecwacare Wahroonga Reviews – Aged Care Home in Canadian, VIC | My Caring Guide

Residents and families

What residents and families say

Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at mecwacare Wahroonga in the 2025 survey.

AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.

Do staff treat you with respect?Always 71% · Most of the time 29% · Some of the time 0% · Never 0%100 in 100
Do you feel safe here?Always 65% · Most of the time 35% · Some of the time 0% · Never 0%100 in 100
Is this place well run?Always 12% · Most of the time 71% · Some of the time 18% · Never 0%83 in 100
Do you get the care you need?Always 76% · Most of the time 24% · Some of the time 0% · Never 0%100 in 100
Do staff know what they are doing?Always 12% · Most of the time 88% · Some of the time 0% · Never 0%100 in 100
Are you encouraged to do as much as possible for yourself?Always 35% · Most of the time 47% · Some of the time 18% · Never 0%82 in 100
Do staff follow up when you raise things with them?Always 18% · Most of the time 65% · Some of the time 18% · Never 0%83 in 100
Are staff kind and caring?Always 82% · Most of the time 18% · Some of the time 0% · Never 0%100 in 100
Do you have a say in your daily activities?Always 88% · Most of the time 12% · Some of the time 0% · Never 0%100 in 100
How likely are you to recommend this residential aged care home to someone?94 in 100

Reviews from families and visitors3.5from 8 reviewsRead the reviews

3.5out of 5

8 ratings

Some reviews were originally published on Google.

8 reviews

Ballarat B.

30 March 2026

This nursing home should be shut down by the Aged Care Quality and Safety Commission. No name change will fix the serious issues within this facility and I note that they were found non compliant under the previous name. I personally witnessed residents not being fed, being left in bed aspirating on food that was put in their mouth laying down, residents hair dreaded from lack of personal care, teeth not being brushed for weeks at a time, failing to provide medication daily and in one instance not even having obtained a medication from the pharmacy for a serious infection, failing to lodge incident reports after alleged abuse from staff. I wouldnt put my dog here and urge anyone with family here to check on them regularly.

Darce

13 March 2026

Rated 5 out of 5.

Emily S.

13 July 2025

Judy, kelly, renee, genrose and the other lovely staff are the best staff, most amazing carers and the kindest humans you could ever have the privelege to know

Carmel A.

20 June 2025

Mecwacare Wahroonga doesn’t even deserve a one-star rating. My husband had a very distressful experience with the organisation resulting in me taking him home after only five hours.

Kim L.

7 February 2024

Rang on Tuesday to check when a patient was going home Told Thursday Rand Wednesday and told by Carmel yes that patient was still there having checked with someone Drove up and guess what the patient was discharged this morning Meca CARE I think not What a circus You have government funding do that includes my money Need to do better Staff who speak English would be a great start Perhaps those who do see you’re shortcomings

Little B.

28 December 2023

Great food and good staff

Marilyn B.

23 December 2023

Great food and staff well run

Joanne S.

20 April 2023

As a family we dreaded putting Dad into permanent aged care. But it got to the point that there was no other option, he just couldn't be looked after at home any longer. We could not have chosen a better home for Dad in his last weeks. The staff were amazing, always making Dad feel respected and worthy, and to the family also amazing always making us feel welcome. When the end came and the time for palliative care arrived, still the staff were amazing, always treating Dad and the family with the upmost of care. When Dad's death came the staff still treated Dad with total respect and compassion. And to the family the same. We could not have selected a better home for Dad in his final weeks. If we ever need aged care again, we will not think twice about selecting Royal Freemasons Ballarat.

Some reviews were originally published on Google.

8 reviews

Ballarat B.

30 March 2026

Darce

13 March 2026

Rated 5 out of 5.

Emily S.

13 July 2025

Judy, kelly, renee, genrose and the other lovely staff are the best staff, most amazing carers and the kindest humans you could ever have the privelege to know

Carmel A.

20 June 2025

Mecwacare Wahroonga doesn’t even deserve a one-star rating. My husband had a very distressful experience with the organisation resulting in me taking him home after only five hours.

Kim L.

7 February 2024

Little B.

28 December 2023

Great food and good staff

Marilyn B.

23 December 2023

Great food and staff well run

Joanne S.

20 April 2023

mecwacare Wahroonga

At a glance

Where it does well3

Worth asking about4

Room types at mecwacare Wahroonga

About the home

What residents and families say

How the home is rated

The 4 parts of the rating

Care and daily life

Food

Facilities

Visit mecwacare Wahroonga

Costs at mecwacare Wahroonga

Health results

Staff and care time

A registered nurse on site, day and night

Moving into an aged care home, step by step

Location

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