Estia Health Coolaroo

staff and manager is brilliant. very supportive team.

My Mother(Herta) was a resident at Estia, until she passed away in August 2025. Thank you to all the staff at Estia. You cared for my Mother and provided a safe loving home. No words could thank you all enough! My sisters and l apprecipate everything you have done for my Mother. If anyone is looking for a nursing home for a loved one. Estia is excellent, they care, and treat residents with respect. Always checking if they are alright? Helping them with anything and whatever they need. With a smile ,compassion, empathy, and continued commitment to the residents. Caring and maintaining, good well-being and health. Providing 7 days a week fun activties for residents, a good social interaction opportunity. They have outings, special functions and celebrate residents birthdays. They make visitors and family feel very welcome, always being very friendly.They have a hairdresser and a doctor. The facilities inside and outside are excellent, very clean standards. The bedrooms are nice, quite big, all with their own ensuite, nice outside views. A very good menu the food is excellent. Due to the hard work and commitment of all staff at Estia. This nursing home Estia is a beautiful safe loving home, for our loved ones. This is their home, l knew my Mother was safe and very well cared for. I highly recommend Estia Health Coolaroo. They are one of the best. Thanks again for caring for our Mother.

Coolaroo is amazing staff are all angels communication 100 percent always smile on there faces always helpful always included us in all activities nothing is a hassle cleanliness 100 percent my mum just passed and all staff gave her the dignity she deserve and treated us with kindness infact when mum passed the staff had tears in there eyes I recommend coolaroo they gave us a home to share with mum thank you so much for everything

As a student observer I've been struck by the quality, talent and genuinely caring approach of the staff here. For no one is this more true than for Cheryl from admin/reception, who regularly navigates prospective new residents and their families through the minefield of requirements, choices and considerations related to taking the major life step of transitioning into a care facility from independent living. Far from merely supplying literature and ticking boxes, Cheryl is warm, welcoming and reassuring and spares no investment in time and emotional support to ensure people know that the anxiety, reservations, and even guilt they may feel are natural parts of this process, and that Estia Coolaroo and staff are committed to providing the most holistic environment of comfort and care and the flexibility to meet the entire spectrum of needs from respite care to fully-supported living, in which the individual resident and their unique needs and preferences are always respected and placed at the centre of care delivery in accordance with the industry's best practices and highest standards. I'd like to thank Cheryl for the example she sets and for her willingness to always go above and beyond in a role she has obvious passion for and devotion to.

My mum has been a resident here since April this year & whilst it’s been a big change for her, the level of care she is receiving has been fantastic. The staff are so lovely & kind, they can’t do enough for mum which is a massive relief for the family. A big shout out to Cheryl Strachan who has been amazing in helping me to navigate all the paperwork, Centrelink & any other questions I have had. Nothing is too much trouble so thanks so much Cheryl. You are so kind.

I would like to give the most warmest grateful Thankyou to the wonderful staff at Estia Health in Coolaroo. It is a hard decision choosing a caring home for a loved one but from the moment we stepped foot inside we knew it felt warm and caring a perfect place for my parents. The staff at Estia looked after my mum and my dad with warmth and gentle care. Thank you 😊

I would like to give the most warmest grateful Thankyou to the wonderful staff at Estia Health in Coolaroo. It is a hard decision choosing a caring home for a loved one but from the moment we stepped foot inside we knew it felt warm and caring a perfect place for my mother. The staff at Estia looked after my mum with warmth and gentle care. To walk in and smell the fresh meals being cooked was just like walking into my own mums kitchen. I cannot say enough positives about this wonderful home but I know that the caring staff helped give us an extra 12 months with my darling mum. To the ladies who made her cup of tea, nurses, care assistants , the wonderful recreation coordinator and all the staff and management I say Thankyou from the bottom of my heart. Walk tall all of you, you should be very proud of your wonderful facility,