We were really worried when our Mum had to move in to aged care, especially since it was in the middle of Covid! Sadly it was too hard for her to continue living at home alone following a fall and subsequent surgery and delirium. Right from our original contact to check room availabilities, we were treated with kindness and understanding. Her room is lovely with a comfortable hospital type bed and ensuite. It looks out into a little courtyard with roses at her window. The staff I’ve dealt with are kind and courteous to Mum and keep us up to date and informed of her care plan and any changes that may occur. The buildings are a little tired looking from outside and lots of empty buildings as you enter the driveway now sadly. Mum is in Willandra and they do the best they can with new carpets and paintwork and furnishings etc. The care staff, activity staff, cleaners, cooks, laundry and reception are all friendly, experienced and easy to approach and talk to and that is paramount in a care facility in my opinion. The food is lovely and cooked on site so it’s usually very fresh and served hot. They have entertainers and visiting pets etc and plenty of activities daily to keep everyone entertained as much as possible. They even have chickens and a big veggie patch cared for by one of the residents. I think the staff work well as a team and do their best to keep everyone safe and cared for.
