41-47 Victoria Street, Ironbark VIC 3550
Deposits (RAD) $375,000 to $515,000
Daily payments (DAP) $86.61 to $118.94 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Estia Health Victoria Heights is a welcoming home in the suburb of Ironbark. Close to the RSL, shops, hospital and public transport and situated on the corner of Victoria Street and Bennett Street, it’s a short walk to our Estia Health Bendigo home, providing a choice of care to the local community. Residents enjoy views of the city, cathedral or the home’s courtyards from the three spacious living areas, while enclosed atriums throughout the home fill it with natural light. Daily activities are tailored around residents’ interests and include regular church services in the onsite chapel, exercise groups, cooking classes and visits from community entertainers, as well as a calendar of multicultural events. Rooms are single with ensuite or shared bathrooms and many offer views of the courtyards and gardens that surround the home.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Estia Health Victoria Heights in the 2026 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2026 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated January 2026
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $12 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Overbed table, Furnished room, Built in wardrobe
The organisation that runs this home reports inclusive activities, inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
41-47 Victoria Street, Ironbark VIC 3550
Visits are by arrangement with the home. Call Estia Health Victoria Heights to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 39 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Estia Health Victoria Heights reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
41-47 Victoria Street, Ironbark VIC 3550.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
My husband was admitted to the memory support unit with behavioral problems quite out of character for him, refusing to stay in the bed and at times hitting out. The staff were absolutely fantastic. Their kindness, professionalism and laughter toward Peter, myself and the whole family made a very difficult time bearable. The family and I cannot be more grateful that we found Estia Victoria heights and they had a bed when we most needed it. Thank you all. Libby
Rated 5 out of 5.
My parents have been residents of Victoria Heights for almost six months now and the care has been comprehensive. The staff are friendly, kind and always upbeat. My parents are enjoying the meals and their surroundings and feel they have made a good choice with Victoria Heights. My sister and I are kept informed of any issues arising and these resolved expediently. Thank you to all staff for their interest, care and kindness to my parents.
Can't fault the care Dad has had at Victoria Heights. Any issues have been dealt with in a caring manner focusing on what's best for dad and keeping our family up to date at all times. Absolutely fabulous staff in all areas of this nursing home. Great meals and the cleanliness is second to none. The atmosphere whenever we visit is always friendly, welcoming and bright. A varied number of activities, something for everyone. A big thankyou to all management and staff for the wonderful care of residents and the friendly, welcoming smiles that help make visiting dad so much easier.
Appealing decor, great home cooking and very friendly staff in all departments. The daily activities offered something for everyone which my mum enjoyed immensely.
Very professional and caring staff are brilliant in their dealings with my father and all of us
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
The staff were so nice and accommodating. They really helped us out in a difficult time. They really did go above and beyond to look after my dad and make him feel welcome
Showing 10 of 38 reviews
