ML
Milton L.
16 June 2023Fantastic experience
Loading the aged care home
79 Stevenson Street, Kew VIC 3101
Deposits (RAD) $700,000 to $1,200,000
Daily payments (DAP) $161.67 to $277.15 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Compared only with the government’s own targets, averages and national figures.
Rooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Nestled in the heart of Melbourne’s eastern suburbs near the Yarra River, Kew Grove Care Community (formerly BlueCross Highgrove) offers a warm and contemporary environment with all the comforts of home. Our open-plan lounge and dining areas overlook sun-dappled courtyards, where residents can relax beneath the pergola and climbing roses. Indoors, cosy sitting nooks and a well-stocked library provide peaceful spaces to enjoy a book or a cuppa, while our upstairs lounge opens onto an outdoor terrace with scenic city views.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Kew Grove Care Community in the 2024 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $17 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Furnished room, Built in wardrobe, Pleasant decor
Visit
Address
79 Stevenson Street, Kew VIC 3101
Visits are by arrangement with the home. Call Kew Grove Care Community to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 39 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Kew Grove Care Community reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
79 Stevenson Street, Kew VIC 3101.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Fantastic experience
When my mother moved into Highgrove seven years ago, it was one of the best nursing homes in Melbourne and delivered a 5-star level of service. In recent years I have observed a drop in service levels, where I would now rate it at three stars. Examples include: • Staff shortages with permanent staff leaving and being replaced with contract staff that change regularly. Contract staff have little or no training and are not aware of the particular care needs of each resident. • Food is of poor to average quality and lacks variety. • Poorly documented resident care plan which required escalation to fix. • Bus that was used for outings was removed prior to Covid. • Resident room phone out of action for seven days even after escalation.
Rated 5 out of 5.
Rated 5 out of 5.
Best high end facility in victoria. Its luxury and comfortable. Five star for everything.
My parents have not been in Highgrove for long yet, and are only there for 6 weeks' respite/convalescence, but despite some initial frustrations getting medications sorted out to suit specific individual needs we have been very impressed by Highgrove. The staff have all been delightful and firm friendships have already been formed with other residents. The facilities and surroundings are bright, comfortable and appropriate to the needs of residents and there is a good range of activities available. Most impressive is the fact that not only did the chef come out to the dining room and ask for suggestions on improvements to the menu, but implemented worthwhile suggestions within two days!