BH
Barbara H.
7 June 2026My mum room was dirty chair had rooting food on it carpet was dirty food was poor
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26 Uplands Avenue, Lakes Entrance VIC 3909
Deposits (RAD) $365,000 to $450,000
Daily payments (DAP) $84.30 to $103.93 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Compared only with the government’s own targets, averages and national figures.
Rooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Lakes Entrance Care Community is located in the picturesque East Gippsland region, our warm and welcoming Care Community enjoys the best the coast has to offer within easy reach of the waterways, shops, cafes and regional amenities. Our beautiful country gardens and well-appointed home with wrap around balcony offer spacious indoor and outdoor living areas, ideal for spending time with loved ones or enjoying the tranquility of our water fountain. We’re animal friendly and many residents bring their pets to live with them here.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Lakes Entrance Care Community in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $17 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Overbed table, Furnished room, Built in wardrobe, Pleasant decor
The organisation that runs this home reports cultural safety and inclusive policies in place across its homes (July 2024 to June 2025)
Visit
Address
26 Uplands Avenue, Lakes Entrance VIC 3909
Visits are by arrangement with the home. Call Lakes Entrance Care Community to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 29 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Lakes Entrance Care Community reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
26 Uplands Avenue, Lakes Entrance VIC 3909.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
My mum room was dirty chair had rooting food on it carpet was dirty food was poor
Rated 5 out of 5.
Rated 1 out of 5.
Opal Aged Care is a fantastic place with a warm and welcoming atmosphere. The staff are kind, attentive, and genuinely care about the residents
Rated 3 out of 5.
Rated 1 out of 5.
I can't thank Adrian and the staff enough for welcoming with my dad, Eric. Your understanding and time spent with us made this transition so easy and stress free. I'm soooo grateful. Beautiful home and the meals look amazing.
Been here since 2020 ,quality of care is great nothing is any trouble
My mum has been at Lakes Entrance Care Community for 5 months now, the supportive, empathetic staff are part of a fabulous team of workers who consistently provide quality care to our loved ones. The meals offered each day offer great choices, and are tasty and nutritionally balanced. I purchased a visitor lunch twice and was delighted with the aroma and taste. There are many activities offered each week for residents to participate in and I attended two with my mum which was a great opportunity to get to know some of the team. Thankyou for caring!
I cannot speak highly enough of opal lakeview. Absolutely everyone from cleaners to those in charge are just wonderful special people, and i want to thank them all for their kindness. Foods geat and they really care about your likes and dislikes, lovely and clean and there is always activities to attend if you want. As well as all that the place has beautiful gardens and walkways and the interior is just lovely.
Showing 10 of 11 reviews