Rated 1 out of 5.
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514 Deakin Avenue, Mildura VIC 3500
Deposits (RAD) $445,000 to $460,000
Daily payments (DAP) $102.78 to $106.24 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Discover the charming Bupa Mildura, a modern care home opened in 2013 in the heart of Mildura, Victoria. You’ll be close to the local community with shops, cafés, Mildura Central Plaza, surrounding lakes and the Murray River nearby. Outdoors we have beautifully landscaped gardens and shaded courtyards providing an ideal space for enjoying the weather, relaxing on your own or with family and friends. All rooms feature access to a private patio and large windows to bring in lots of natural light. Inside we have a range of comfortable rooms, including dining and sitting rooms, cosy lounges with TV and library. The home features a secure dementia support community for those with specialised care needs. For more information or to book a tour, please visit our website.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Bupa Mildura in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated January 2023
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Bupa Mildura met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $13 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Ensuite bathroom, Overbed table, Pleasant decor, Furnished room, Bedside table, Built in wardrobe
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
514 Deakin Avenue, Mildura VIC 3500
Visits are by arrangement with the home. Call Bupa Mildura to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 27 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Bupa Mildura reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
514 Deakin Avenue, Mildura VIC 3500.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Rated 1 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
We recently had an interaction with Bupa’s receptionist Jo during a tour that I found quite disappointing. Unfortunately, the communication came across as self-righteous and dismissive, which made the experience uncomfortable and unwelcoming. Professionalism and respectful customer service are very important, especially in roles that involve direct interaction with clients, I know this for a fact. I understand that busy environments can be stressful; however, the attitude during the interaction felt unnecessarily rude and lacking in empathy. I hope this feedback can be taken constructively, as improving communication and approachability would greatly enhance the experience for others in the future. Chanelle however who took us to the tour is very respectful and accomodating.
Very caring and supportive staff who are more like family to the residents of the care facility. A large modern complex who are welcoming to visitors
Rated 5 out of 5.
Rated 5 out of 5.
I am very grateful and happy for the personalised care, attention and support given to my loved one. The whole experience was brilliant from residents, staff and administrators. I wish we utilised Bupa earlier because of the high standard of care.
Showing 10 of 42 reviews