Baw Baw Views Reviews – Aged Care Home in Moe, VIC

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About

Offering secure 24-hour residential care including dementia, respite accommodation and palliative care. Integrated in the care is an extensive range of specialist health services including general practice, podiatry, physiotherapy, pharmacy and dental services along with a dedicated team of highly trained staff on hand ensures that best practice care is given to all residents. Residents will enjoy individual and group activities and the regular calendar of daily outings to events and attractions. Landscaped outdoor living areas provide an ideal setting for a quality lifestyle. Offering a wide range of social and cultural activities. Residents enjoy delicious meals cooked by our own chef and served in elegant surroundings.

Accommodation

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Classic Room
Availability needs confirmation
Refundable deposit (RAD)
$425,000
Daily payment (DAP)
$98.16/day
- Room type: Single room + ensuite
- Occupancy: 1 person
- Room size: 16m² - 19m²
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Pricing and update details
Displayed accommodation amounts are source-provided. Confirm current costs, availability and placement suitability with the facility.
Availability needs confirmation
Details updated 6 Aug 2026
52 rooms of this type.
This is a room type, not a confirmed vacancy. Confirm availability and current prices with the facility.
Superior Room
Availability needs confirmation
Refundable deposit (RAD)
$500,000
Daily payment (DAP)
$115.48/day
- Room type: Single room + ensuite
- Occupancy: 1 person
- Room size: 19m² - 21m²
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Pricing and update details
Displayed accommodation amounts are source-provided. Confirm current costs, availability and placement suitability with the facility.
Availability needs confirmation
Details updated 6 Aug 2026
38 rooms of this type.
This is a room type, not a confirmed vacancy. Confirm availability and current prices with the facility.
Premium Room
Availability needs confirmation
Refundable deposit (RAD)
$525,000
Daily payment (DAP)
$121.25/day
- Room type: Single room + ensuite
- Occupancy: 1 person
- Room size: 20m² - 23m²
View room details
Pricing and update details
Displayed accommodation amounts are source-provided. Confirm current costs, availability and placement suitability with the facility.
Availability needs confirmation
Details updated 6 Aug 2026
46 rooms of this type.
This is a room type, not a confirmed vacancy. Confirm availability and current prices with the facility.

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Services and specialties

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Care & support

Care options and specialist support offered at this home.

Care types

Permanent
Respite

Life at the home

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Food & dining

Breakfast: fresh
Lunch: fresh
Dinner: fresh

Prepared on site100%

This facility$15/day

Sector average$16/day

Food spend per resident

Amenities & facilities

GazeboPleasant DecorSecurityLeisure FacilitiesLounge AreasChef Prepared MealsScenic ViewsDentistPalliative CarePharmacy ServicePhysiotherapyPodiatryRespite CareDementia And Memory SupportAllied Health ServicesActivities And EntertainmentGroup OutingsLifestyle ActivitiesCooling And HeatingEnsuite BathroomFurnished RoomOverbed TableTVIn RoomCafe Or RestaurantChapelDining RoomsLibraryGardens And LandscapingHerb Or Vegetable Garden

Quality & staffing

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Government ratings

Overall government rating

Quality standards

Registered nurse coverage

This facility24h 0m

National average23h 51m

Meets RN coverage target

Reporting month: June 2026

Occupancy

Reported occupancy91-100%

Feedback summary

Reporting period: 2024-25

Complaints received about

Food and catering
Staff behaviour/conduct
Personal care

Improvements identified in

Staff training/skills/qualifications
Assessment and implementation (including care management)
Clinical care

Location

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Address

1C Haigh StreetMoe VIC 3825

Directions

Reviews

3.9out of 5

34 ratings

Some reviews were originally published on Google.

34 reviews

Guss L.

a year ago

Just wanted to thank all the staff at Respect Moe on behalf of the family of Alison Lambden. I can truly say that the name Respect is very appropriate as you showed nothing but respect to our mother/grandmother. You are all a credit to your Management and organisation as a whole.

Christopher M.

2 years ago

Rated 3 out of 5.

Ish I.

2 years ago

Rated 1 out of 5.

Pauline W.

2 years ago

We chose Royal Freemasons Moe ( Baw Baw Views ) for my Mum , was very friendly to start with ,shown the room Mum would be in and when it came time for Mum to move in was given a completely different room down near the end of the Hallway and isolated, when I asked the Manager why , the reason was she chose that room , Mum is high care needs and staff were often saying she is to far away in this room, this was just the start of not being cared for correctly ,was all good when I was going in everyday, but as soon as I came in once a week the care went downhill, Mum's food wasn't being cut up took several meetings to finally getting her food cut up, on staff change over information wasn't getting passed over , Mum was left in lounge area on her own with air-conditioning blowing cold air on her. Very short staffed, the state Mum was left in one time I visited was appalling, carer said they only had 2 staff on the floor. They keep bringing in new residents and still not enough staff . Thank Goodness we moved Mum out to a better Aged care Facility with more staff and caring. We were apologised to but sorry doesn't cut it when complaints fall on Deaf Ears. Really do your research before putting your Family member in here. An be-careful if you use an expired Rapid Antigen Test ( which I didn't realise they expire) the Office worker will really examine it and is there is a very faint 2nd line she will give you the arm flick and Demand you to leave , luckily I found someone else that let me do another test and it was negative

Trudy R.

2 years ago

After making the hard decision to put a family member into respite care, with view to permanent care,,we chose what we thought was the best place for him..the Moe facility, close to family .We approached the front desk about our concerns about the safety factor within the room. As our family member is an amputee and in a wheelchair, If he was to have a fall in the shower, he couldnt reach the call button for the nurse,,, also had to push his wheelchair away from him, so it didn't get wet.. He also had to wait for over an hr for pain medication . We removed our family member today, only being there 5 days, and after being told by Janet, that if you aren't happy you can take him home. Also Sam on the front desk was very rude from day one. Pretty disgusting how it was dealt with.. Also after getting our family member home...found that some days he wasn't given all his medications

Lucille C.

3 years ago

They don't care about people they left my husband who could not drink or feed him self to fend for himself and they wouldn't help him drink some had to go without ifmydaughtets didn't go in he'd have got nothing to drink said they were too busy to worry about him

Louise B.

3 years ago

Rated 5 out of 5.

Lucas V.

3 years ago

Rated 4 out of 5.

Dylan

3 years ago

Rated 2 out of 5.

Dee S.

3 years ago

Rated 2 out of 5.

Showing 10 of 34 reviews