DB
Dina B.
4 January 2026Amazing staff friendly and caring... very happy our mum is in this great facility best decision we made .....
Loading the aged care home
317A O'Hea Street, Pascoe Vale VIC 3044
Deposits (RAD) $350,000 to $575,000
Daily payments (DAP) $80.84 to $132.80 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
Do you manage this provider?
Claim this profile to manage details, respond to reviews, and access provider tools.
The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Our facility was named after long-term Coburg resident and Mayoress, Dorothy Impey. Dorothy, with ladies from the Coburg Benevolent Society, commenced a Meals on Wheels service for the elderly people in the area. Through this work she saw a need for hostel-type accommodation. This was achieved, with Council, Rotary and Community support.Opening its doors in 1971, the Dorothy Impey Home has provided care to the elderly citizens of the Moreland Community for over 40 years. In 2009, a decision to relocate to O'Hea Street, Pascoe Vale South has allowed us to expand our capacity to accommodate the needs of 92 residents in a state-of-the-art facility. With support from our residents and their families, our staff and friends of our home, we were able to incorporate features that give our residents optimal quality of life and maintain the homely atmosphere that many people comment on when talking about our home.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Dorothy Impey Home in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated November 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Dorothy Impey Home met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $12 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Built in wardrobe, Furnished room, Cooling and heating
The organisation that runs this home reports inclusive activities, inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
317A O'Hea Street, Pascoe Vale VIC 3044
Visits are by arrangement with the home. Call Dorothy Impey Home to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 28 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Dorothy Impey Home reported one on site around the clock in 9 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
317A O'Hea Street, Pascoe Vale VIC 3044.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Amazing staff friendly and caring... very happy our mum is in this great facility best decision we made .....
Rated 5 out of 5.
Rated 1 out of 5.
Rated 5 out of 5.
My mum and Aunty lived at Dorothy Impey Home during the Covid years. When I think back to their time there I remember the happy times. I particulaly remember how caring and professional the staff were, at all times but particularly when times got difficult dealing with complex health issues. The staff were like family (shout out to Darren and the nurses who cared for mum! ) go above and beyond to make each resident feel special and supported.They are a wonderful facility , they take pride in what they do and they manage well during difficult times. We are very lucky to have them. It's been a few years now but when i think back I am so grateful that i have lots of nice memories of mum and Aunty in their final year together.
I thoroughly recommend Dorothy Impey Home. You won't find lovelier, or more caring people anywhere. They made us so very welcome. Our entire family loved it. My husband had a beautiful window where he could sit and watch the world go by, including small jets approaching Essendon airport. It was a large comfortable room with modern bathroom. The entire home is modern but has a truly homely and personal touch. Beautiful well kept gardens with chickens and budgerigars. Many living/sitting rooms which we used for a private birthday party. Unfortunately extreme ill health prevented my husband from living there for a long time. Medically the staff were professional and certainly knew how to act in a crisis. They treated everyone with compassion and respect. The meals are excellent. I have to mention the wonderful Darren. You want it, he gets it. An amazingly helpful, happy and accommodating man. I have had 3 relatives in other homes & none of those come anywhere near the high standards of Dorothy Impey. A very happy place which I 100% recommend.
After meeting Heather Gray and subsequently meeting with Jacques ,Darren and Mika I was immediately impressed by the purity of intention/community spirit of Dorothy Impey Home. My mother was very well cared for and they actively encouraged her to engage in activities rather than just sitting in her room by herself. I completely trusted Dorothy Impey Home and my trust was well placed. The staff treated my mother as though she was a family member. They went above and beyond, were completely transparent and were so thoughtful from start to end.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Showing 10 of 49 reviews