Arcare Ringwood

We placed mum at this facility several months ago and it was the best decision we made. The place is super clean (no bad smells common to old peoples homes), well present and well laid out. There is plenty of parking for visitors in the underground carpark. The staff are INCREDIBLE, they genuinely care for the residents. The rooms are quiet and private. The common areas are set out like lounges, libraries, cinemas and meetings rooms. There is proper security but also flexibility in visiting your loved one. A cafe downstairs and internal garden areas are great for catch ups. The accounts are clear on what is being charged and there is flexibility to use your own pharmacy. Meals are served in a common area and laid out on clean tablecloths. Meals choices are displayed on screens. Residents and visitors can make their own coffee and tea and there is fresh fruit and biscuits available 24/7. I praise the excellent management of this facility.

This place is fantastic in every way. Beautiful facilities, great food, the staff are absolutely wonderful and so friendly - my mum is especially fond of Maha and Manjeet who have both been so supportive. We have also become friends with many of the other lovely residents. If you want the best for your loved one, Arcare Ringwood is my recommendation!

TCP there have gone above and beyond to look after my father. Kindness compassion and consistent care have been their watchwords. Thank you.

I just wanted to say a huge THANK YOU to the team at Arcare Ringwood for providing such wonderful, compassionate care to my mother. I would like to commend both Betty and Kosta for their support throughout the most difficult times, in particular Betty for always providing me a shoulder to cry on when it was painfully unbearable to see my beautiful mum during her stages of passing. You should be very proud of the team you have and they should be recognised for being so warm hearted, kind and exceptionally humane.

To Hassan and your team, what a truly fantastic team you are! I want to express my sincere appreciation for all the incredible work EVERYONE does. You've not only made mum's adjustment to a new home seamless but your genuine care has also made all the difference. I'm so grateful for your support and for making mum feel so welcome. Mum is in such a wonderful, compassionate home. I trust that she is receiving the most loving and dignified care from her clinical team and personal care assistants, who treat her with great empathy and warmth, always. Thankyou for EVERYTHING!

From the moment we stepped into Arcare, we knew it was the perfect home for my uncle. Kate, was incredibly knowledgeable and compassionate, making the tour a truly reassuring experience. She provided unwavering support during the paperwork process and has always welcomed me to pop into her office with any questions. The entire staff, from the dedicated nursing team and OT, to the friendly receptionist and barista, has been exceptional. I’m beyond grateful we discovered this hidden gem, where warmth and care shine in every detail.

To all the Arcare Staff, my mother was a resident at the newly opened Ringwood location for only a short while, but throughout her stay the assistance and care provided to her was of the highest possible standards. My mother's needs were great and the staff were exceptional, continually showing patience, compassion and warmth to both her and our entire family. I cannot speak highly enough of all the doctors, nurses and the aid; their professionalism and genuine care for my mothers well-being throughout her stay was unwavering and very much appreciated. I would highly recommend Arcare Ringwood to anyone looking to move into Aged Care. Facilities and staff are incredible. Dealing with Kate in Client Services made the transition from Hospital to the Arcare Ringwood easy, simple and trouble free. With heartfelt thanks, Gary Dunn

Dear Arcare Ringwood Team, I just wanted to take a moment to thank you all sincerely. My mum is absolutely loving her new home at Arcare Ringwood, and it’s been a huge relief for our family to see her so happy and comfortable. The transition from her own home to your facility was incredibly smooth, and that’s a testament to the care, professionalism, and warmth of your team. Everyone has been so welcoming and supportive—not just to Mum, but to us as a family as well. We truly appreciate the way you’ve made her feel at home and part of the community. Thank you for everything you do. Andrew Wright