DA
David A.
14 November 2025A family member who lives here tells me its the best care facility in town. He is happy. Staff are friendly.
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20-24 Bergen Crescent, Sale VIC 3850
Deposits (RAD) $360,000 to $450,000
Daily payments (DAP) $83.15 to $103.93 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
RAD $360,000
DAP $83.15 a day
Ashleigh House- Std Room EnsRAD $375,000
DAP $86.61 a day
Ashleigh House- Std Room CourtyardRAD $430,000
DAP $99.31 a day
Ashleigh House- Large Room EnsRAD $450,000
DAP $103.93 a day
The Manor Memory Support (Dementia) WingPrices as the facility states them. Confirm current prices and fees with the facility.
Ashleigh Community is a community owned not for profit aged care and retirement living provider located in Sale, Gippsland. It is one of the largest aged care and retirement living providers in Sale, and a significant employer. Ashleigh Community has 3 sites – an 80-bed aged care facility, including 20 beds for memory support (dementia) and two retirement villages, namely, Eastwood Park Village with 52 Independent Living Units (ILUs) and Northwood Park Village with 36 ILUs. Ashleigh Community is locally managed with over 45 years of experience in providing quality aged care services and accommodation to older people in our community. Ashleigh Community was founded in the 1970’s by local philanthropists, the Catholic Church and Sale Rotary Club. Ashleigh Community is a registered company, governed by a Board of Directors made up of committed community minded professionals. Daily operations are managed by our CEO and the leadership team.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Ashleigh House Hostel in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated May 2026
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Ashleigh House Hostel met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $20 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Ensuite bathroom, Overbed table, Furnished room
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
20-24 Bergen Crescent, Sale VIC 3850
Visits are by arrangement with the home. Call Ashleigh House Hostel to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 46 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Ashleigh House Hostel reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
20-24 Bergen Crescent, Sale VIC 3850.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
A family member who lives here tells me its the best care facility in town. He is happy. Staff are friendly.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
I do love Ashley house unfortunately there a couple or staff members who need to learn their manners and how to speak to people and maybe show some emotion as not everyone can be millionaires and pay everything on time and in full. I will say though the staff in the manner as troopers and beautiful people.
Great place to live for a lonely old man. All services available for making my life easier. Recommend 100%
Rated 3 out of 5.
Rated 1 out of 5.
Showing 10 of 38 reviews