KW
Kristy W.
28 June 2026Rated 5 out of 5.
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101 Grey Street, St Kilda VIC 3182
Deposit (RAD) $550,000
Daily payment (DAP) $127.03 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Sacred Heart Community is a high-care residential home in St Kilda, supporting up to 97 people with 24-hour clinical and palliative care. Many residents have experienced homelessness, disadvantage, or have complex needs, requiring a tailored care approach. Due to persistent disadvantage, our residents tend to age prematurely and are younger than typical aged care residents. We support individuals from younger age groups with NDIS funding or aged care approvals. Additional services include in-house physiotherapists, emotional and spiritual support staff, visiting podiatrists, speech pathologists, opticians, dental services, dieticians and psychologists. We have strong connections with local health services, including Alfred and Bethlehem, and a lifestyle program to help residents connect with the community and Sacred Heart Mission.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Sacred Heart Community in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated March 2023
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Sacred Heart Community met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $17 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Overbed table, Furnished room
The organisation that runs this home reports inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
101 Grey Street, St Kilda VIC 3182
Visits are by arrangement with the home. Call Sacred Heart Community to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 41 minutes of care a resident a day, on average.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
101 Grey Street, St Kilda VIC 3182.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Rated 5 out of 5.
They truly are angels!! Such beautiful caring staff dealing with people in very difficult stages of life🙏❤️🙏
Rated 1 out of 5.
Rated 5 out of 5.
Rated 4 out of 5.
Rated 5 out of 5.
I am staying there temporarily, and I've been pampered like I was exhausted little girl, I fell asleep without washing my feet. My mum would pick me up, wash my feet, and put me to bed. Exhausted by all day play, I registered the wonderful feeling of being lovingly cared for. All the staff, from the cleaners to the nurses and the admissions coordinator, have similarly cared for me with great love and thoughtfulness. They pay attention to every detail and anticipate my needs. On top of that, I am being pampered. A nurse asked me whether I use moisturiser, and when I confirmed that I use it every day but ran out, she promptly brought me a luxuriously silky smooth skin moisturiser. The food is good and the place immaculate at all times. What I like about it as well is that they employ a large number of staff who are migrants or students, who also need a helping hand. I will be ever so grateful to open their doors and hearts for me at a difficult time in my life. May they prosper and keep on spreading love.
A Big hearted church. Very nice food.
Seeing the residents makes me depressed by the brutal awareness of mortality, of one day ceasing to exist, for ever. Then, a fleeting joy of being alive here and now before reverting back into barely conscious mediocrity.
Rated 5 out of 5.
Showing 10 of 23 reviews