Royal Freemasons Springtime Reviews – Aged Care Home in Sydenham, VIC

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About

Located in quiet and peaceful part of Sydenham, Royal Freemasons Springtime provides you with the reassurance of comfort and care in an inclusive and welcoming environment. Springtime provides specialised and inclusive aged and respite care for those with complex care needs or those requiring specialised services, such as bariatric, dementia and palliative care. With 50 single and shared companion rooms, 20 of those located within a dedicated memory support unit, Springtime offers a number of different room types to suit your needs and budget. Hosting people from all walks of life and backgrounds, Springtime welcomes all nationalities including a significant proportion of Europeans. Boasting an exceptional reputation within the community and sector, our experienced and long-standing team of professionals focus on providing high-quality, person-centred residential aged care.

Accommodation

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Heritage (Shared room + shared ensuite bathroom)
Availability needs confirmation
Refundable deposit (RAD)
$250,000
Daily payment (DAP)
$57.74/day
- Room type: Shared room + ensuite
- Occupancy: 2 people
- Room size: 18.1m²
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Pricing and update details
Displayed accommodation amounts are source-provided. Confirm current costs, availability and placement suitability with the facility.
Availability needs confirmation
Details updated 6 Aug 2026
46 rooms of this type.
This is a room type, not a confirmed vacancy. Confirm availability and current prices with the facility.
Classic (single room + shared ensuite bathroom)
Availability needs confirmation
Refundable deposit (RAD)
$400,000
Daily payment (DAP)
$92.38/day
- Room type: Single room + shared bathroom
- Occupancy: 1 person
- Room size: 15.4m²
- Bathroom: Shared bathroom
View room details
Pricing and update details
Displayed accommodation amounts are source-provided. Confirm current costs, availability and placement suitability with the facility.
Availability needs confirmation
Details updated 6 Aug 2026
4 rooms of this type.
This is a room type, not a confirmed vacancy. Confirm availability and current prices with the facility.

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Services and specialties

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Care & support

Care options and specialist support offered at this home.

Care types

Permanent
Respite

Health support

Dementia
Terminal illness
Caters for cultural, spiritual or ethical food requirements

Life at the home

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Food & dining

Breakfast: fresh
Lunch: fresh
Dinner: fresh

Prepared on site100%

This facility$11/day

Sector average$16/day

Food spend per resident

Amenities & facilities

Lounge AreasDementia And Memory SupportPalliative CareRespite CareElectric BedEnsuite BathroomOverbed TableBedside TableVisitor ChairsShared BathroomPleasant DecorFurnished RoomGazeboDining RoomsTVRoomGardens And LandscapingHerb Or Vegetable Garden

Faith accommodations

AnglicanCatholicHinduismIslamJehovah's Witnesses

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Oriental OrthodoxOther Christian

Quality & staffing

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Government ratings

Overall government rating

Quality standards

Registered nurse coverage

This facility24h 0m

National average23h 51m

Meets RN coverage target

Reporting month: June 2026

Compliance

CompliantAssessment period: 2024-25

Assessment updated 9 Apr 2026.

Occupancy

Reported occupancy91-100%

Feedback summary

Reporting period: 2024-25

Complaints received about

Assessment and implementation (including care management)
Staff behaviour/conduct
Food and catering

Improvements identified in

Choice and dignity (including lifestyle and activities)
Assessment and implementation (including care management)
Personal care

Location

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Address

41 Manchester DriveSydenham VIC 3037

Directions

Reviews

3.6out of 5

19 ratings

Some reviews were originally published on Google.

19 reviews

Yasmin D.

6 months ago

I can honestly say that the staff in the MCU are the kindest, most compassionate and hardest working carers and nurses I have ever seen work. I feel so happy knowing my Dad with reactive alzheimers is comfortable and well cared for. I visit often but at various times in the day (due to shift work) and each time I am so grateful to see him so loved and looked after. Thank you to each and everyone of you who keep my Dad content and calm, even on his worse days. You are all angels on Earth.

Haso H.

9 months ago

Rated 5 out of 5.

Christopher M.

11 months ago

Today i performed a Magical Circus Comedy Show at Royal Freemasons - Springtime! Everyone was welcoming, friendly, fun and kind. Highly recommend the team.

Mixalot

a year ago

Rated 1 out of 5.

Michael A.

a year ago

Rated 1 out of 5.

Potato

2 years ago

During my trip, my mum stayed at this nursing home for two weeks. I came to visit her during her stay, and I felt that this place was very warm, cozy and welcoming. The staff there were so nice and friendly, they cared deeply for my mother. When I saw them cater to every need there, I couldn’t help but feel an incredible amount of trust towards the staff.

George B.

2 years ago

Rated 5 out of 5.

Jeff P.

2 years ago

Would just like to share my gratitude for the hard work and dedication from staff and management. They have taken great care of my mum, who can be quite difficult at times, showing a great level of care and professionalism, in all aspects of mums needs. So a big thank you, from myself and family.

Lucy S.

2 years ago

My grandmother has been at springtime for 10 years. She has always received amazing care with really supportive and caring staff. We would highly recommend springtime knowing that your family members will be looked after with care, grace and dignity.

Shine C.

2 years ago

Springtime aged care home staff and management are highly professional, affectionate and loaded with compassion and empathy. My cousin's grandmother was in that home for nearly 3 years and I visited the place always with my Cousin to meet granny. The atmosphere there was like at home. I witnessed her always engaged in activities during day time and the staff looked after her and the other people living there like a member of their own families. I could feel that compassion in the approach of staff members. My Aunty stated that the Manager was always easily approachable and helpful in making decisions for her care and advised the best decision for her care. Now, it's the time that my granny needs that professional care and I am trying my best to get her into that home where our loved ones will still remain in the family, even being away from their own family. Highly recommended place.

Showing 10 of 19 reviews