2 Collegium Avenue, Wheelers Hill VIC 3150
Deposits (RAD) $665,000 to $925,000
Daily payments (DAP) $153.59 to $213.64 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Nellie Melba Village is nestled in the vibrant suburb of Wheelers Hill just across the road from Brandon Park Shopping Centre. The levels of aged care we provide include residential aged care (low care and high care), specialist dementia care, and respite care. We offer light and spacious private rooms and ensuites that include air conditioning. Our award-winning myRyman Care app is installed on a device in every room, enabling nurses and carers to access clinical data and record daily care tasks. We know that food isvery important, so we offer a variety of freshly cooked chef-made meals every day. Our Call bells are monitored 24/7 with a Registered nurse always on duty. Our staff ratios are some of the highest in the aged-care sector and we have staff who specialise in dementia care. Our care centre is easy-to-navigate and includes tranquil and secure outdoor areas.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Nellie Melba Retirement Village in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated June 2024
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Nellie Melba Retirement Village met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $18 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Ensuite bathroom, Overbed table, Pleasant decor, Furnished room, Bedside table, Built in wardrobe
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
2 Collegium Avenue, Wheelers Hill VIC 3150
Visits are by arrangement with the home. Call Nellie Melba Retirement Village to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 38 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Nellie Melba Retirement Village reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
2 Collegium Avenue, Wheelers Hill VIC 3150.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Both Morag n Victoria were very pleasant ; also very knowledgeable n provided me with answers for me, a first timer looking at homes for independent living. I like that there are other "care" homes in the same complex.
Disappointed in the care our loved one received.... there's not enough staff to resident care ratio... constant miscommunication, concerns not adhered to and ignored! It's ok if you're in independent living- but not enough care given when you're loved one needs round the clock care! Do not recommend
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 1 out of 5.
Rated 5 out of 5.
Thank you to Renee who made it so comfortable and inviting for my mum going into care. Renee is always with a smile and ready to help in every way she can. Thanks again Renee.
They have looked after my mother so well. Always let me know if any issues with her. Everyone is very friendly and very kind and caring. They all love it when l bring her dog in to see her and all other residents.
Showing 10 of 64 reviews
