Estia Health Yarra Valley

My mum Irene Rice is a resident at Estia Health at Yarra Junction. My brother and I see mum often and are so impressed with the care that all residents are given. They are treated with compassion and kindness and always in a calm setting. Mum is treated as an individual and her medical needs are attended to immediately. She is encouraged to be involved in daily activities, special events and outings and enjoys these. We get great comfort from knowing that mum is getting incredible care when we can no longer provide that for her. Marion Barley. Alan Rice

Estia staff are friendly and give the feeling that they have time for the residents and are caring and flexible.

On behalf of the family of .Ken Jones, we wish to thank the lovely staff for their care and compassion through the 12 months Dad spent under your care. All staff were friendly, caring and nothing was too much trouble even in some circumstances which could have been extremely stressful. Staff went over and above decorating one of the family rooms for birthday celebrations which was very appreciated. Our family definitely recommends Estia Yarra Junction

I could never get my mother on the phone so not only could I not see her being so far away I couldn’t talk to her either. So many times I tried to call and rarely got through. We moved her to a different facility And the difference in her was amazing. When she left Estia she was as white as Chalk. The facility we moved her to immediately had her seen by a doctor, bloods were taken and other tests Found she was extremely low in iron and vitamin B12. She now looks younger laughs and smiles more and we are so thrilled we moved her.. The comment as we left with her was not appreciated either by staff.. The person said well I hope you realise this will probably advance her dementia…. Well, you were wrong because she is by all our relatives account looking Younger and happier. We now get better care for less money also.

My Mum has been a resident here since March and admittedly it has been a period of adjustment for both her and myself, but I can recommend Estia Yarra Valley unreservedly. The food is nutritious, the level of personal care is what you would want, the grounds are lovely, and the facilities are well maintained, and the common rooms are very nice. When I've had concerns settling Mum in, the staff have talked me through them and so I've found I have been able to put my full faith and trust in them to look after Mum to the standard any child would want. The other day they took a group to the hawks/tigers match at the MCG and Mum was thrilled with the big day out, as I was for her. A big thank you to Bronwyn and the staff who made it happen !

What a wonderful place and fantastic, warm, friendly , helpful staff who have been there for some time so good staff retention and team. From the moment we contacted them they have been caring and really helpful. They took time to really understand my dad’s needs and to also accomodate my mum being able to visit and treated them both with dignity and respect. They have made all of our family and visitors welcome anytime. Recently for my Dad’s birthday they decorated the lounge, made a birthday cake and supplied tea, coffee etc for our family and visitors. They even brought the special Service dog Merlin the little Westypoo in to great him and have some birthday photos. The medical and nursing staff along with special lifestyle staff have treated him kindly and made sure he is valued as a resident even when he presents with some challenging behaviour. I couldn’t recommend them all more highly!

I wish to say thank you to all the lovely polite and efficient staff at this aged care facility. I attended on Friday for my fathers birthday with my family and a large group of his friends. The staff were most accommodating and helpful providing us with a nice lounge area for his party and also coffee to go with the food we brought. They are doing a great job attending to the care and needs of my dad who is not the easiest patient to look after due to his dementia and constant will to roam. The center itself is very nice and clean with wonderful views in a peaceful tranquil setting and I would highly recommend it to anyone needing the services of an aged care facility for themselves or their loved ones.

We highly recommend Estia Yarra Junction . lf you are looking for the highest level of care in all aspects ,you will not be disappointed. All staff from the manager,office staff, cleaners,handyman ,nurses,directcare staff, chef and all ancillary staff have all given 110% to their job and we will forever be grateful to them for the high level.of care the provided. Covid 19 has been difficult for us all but it has been a great comfort to know our parents were being cared for to the highest of standards.