Armadale Place Care Community Reviews – Aged Care Home, WA

Armadale Place Care Community Reviews – Aged Care Home, WA | My Caring Guide

Residents and families

What residents and families say

Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Armadale Place Care Community in the 2025 survey.

AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.

Do staff treat you with respect?Always 50% · Most of the time 43% · Some of the time 7% · Never 0%93 in 100
Do you feel safe here?Always 93% · Most of the time 0% · Some of the time 7% · Never 0%93 in 100
Is this place well run?Always 36% · Most of the time 36% · Some of the time 29% · Never 0%72 in 100
Do you get the care you need?Always 64% · Most of the time 21% · Some of the time 14% · Never 0%85 in 100
Do staff know what they are doing?Always 29% · Most of the time 64% · Some of the time 7% · Never 0%93 in 100
Are you encouraged to do as much as possible for yourself?Always 43% · Most of the time 29% · Some of the time 29% · Never 0%72 in 100
Do staff explain things to you?Always 21% · Most of the time 50% · Some of the time 21% · Never 7%71 in 100
Do you like the food here?Always 7% · Most of the time 21% · Some of the time 50% · Never 21%28 in 100
Do staff follow up when you raise things with them?Always 29% · Most of the time 43% · Some of the time 0% · Never 29%72 in 100
Are staff kind and caring?Always 64% · Most of the time 36% · Some of the time 0% · Never 0%100 in 100
Do you have a say in your daily activities?Always 50% · Most of the time 36% · Some of the time 14% · Never 0%86 in 100
How likely are you to recommend this residential aged care home to someone?72 in 100

Reviews from families and visitors4.0from 4 reviewsRead the reviews

4.0out of 5

4 ratings

Some reviews were originally published on Google.

4 reviews

Donna J.

23 January 2026

From the moment my mum went into the dementia unit here almost 4 weeks ago I have felt nothing but warmth and caring from the admin staff especially Yvonne who was the first lovely person we encountered right through to the carers including the lovely Guy ,..kitchen , laundry staff and wellbeing nurse Arju .. I am overwhelmed with the kindness and love I have witnessed from the whole team on all shifts .. there is always someone around to talk to to share Any of my anxieties with and there have been many ..this being my first experience in residential care.. I would not hesitate to recommend this wonderful home to anyone yes it may be one of the older homes in the area but bricks and mortar do not make a happier home .. well done team from the McHugh family 🥰

Daphne A.

16 November 2025

Government needs to look into the quality and qualifications of carers in these care homes .If you don't have compassion,empathy,sympathy and have a stone heart don't do this job.But remember one day you will be in the same position .Treat others as you would like to be treated.

Alana M.

29 May 2024

My mum has been here since January 2024. I cant believe how Mum has settled in beautifully. The staff are the most caring people The receptionist and the board staff are very caring and helps me a lot. The carers are very switched on of all residents and there needs The cleaners ,the kitchen staff, the Doctors, nurses , Physio all are like a family to all the residents Iam always comfortable when iam there and it shows with my mum. So thank you all I appreciate everything you all do.

Julie R.

15 March 2021

Even though the care facility is an older style home, all the staff are caring and kind. The kitchen provide 3 large home cooked meals a day as well as snacks. There is activities for the residents to participate in every day. The gardens are to die for, with 2 undercover areas for family get togethers. The home has a fish pond out back and 2 aquariums, a bird cage and the house cat is so smoochy and always ready for a scratch

Feedback the home reported

Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.

Most praise was about

Food and catering
Staff behaviour/conduct
Staff number/sufficiency

Most complaints were about

Food and catering
Personal property (including laundry)
Physical environment (including cleaning)

The main improvements made were in

Personal care
Clinical care
Food and catering

Some reviews were originally published on Google.

4 reviews

Donna J.

23 January 2026

Daphne A.

16 November 2025

Alana M.

29 May 2024

Julie R.

15 March 2021

Armadale Place Care Community

At a glance

Where it does well4

Worth asking about5

Room types at Armadale Place Care Community

About the home

What residents and families say

Feedback the home reported

Care and daily life

Food

Facilities

Visit Armadale Place Care Community

Costs at Armadale Place Care Community

Health results

Staff and care time

A registered nurse on site, day and night

Moving into an aged care home, step by step

Location

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