IP
Irene P.
6 March 2025Care shown by staff when we visited was nice. HOWEVER! Personal possessions were stolen, including suitcase, wallet, cash, clothing. Disgusting lack of responsibility taken by management.
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19 Laidlaw Street, Hilton WA 6163
Deposits (RAD) $260,000 to $560,000
Daily payments (DAP) $60.05 to $129.34 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
RAD $260,000
DAP $60.05 a day
Shared Rooms : Swan - 25/ Canning - 54 / Serpentine 4,5,11,22,23,29RAD $560,000
DAP $129.34 a day
Swan - 2,5,6,8,11,13,14,17-20,23,24,27, Canning - 30,33,36,39,41,42,45,47,48,51,53RAD $560,000
DAP $129.34 a day
Blackwood - 15,18/ Murray - 51,54/ Serpentine 9, 15,18,27,33,36Prices as the facility states them. Confirm current prices and fees with the facility.
Hilton is a suburb that is surrounded by water in nearby lakes, rivers and the ocean, so we have used this connection to name each of the residence wings after local and south west rivers – Swan, Canning, Serpentine, Murray and Blackwood. Aegis Hilton Park is an 'ageing in place' facility that offers a broad range of accommodation and lifestyle options for its residents with the Blackwoodwing providing specialist dementia care. Accommodation comprises both single and double rooms. Each room is air conditioned and has its own large ensuite bathroom. The different wings all have their own lounge and dining areas as well as access to extensive gardens and courtyards. There is a barbecue area and a popular café that residents and their visiting family and friends are welcome to make use of. There are also two function rooms which can be booked in advance for special occasions.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Aegis Hilton Park in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Aegis Hilton Park met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $18 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Ensuite bathroom, Overbed table
The organisation that runs this home reports inclusive policies, inclusive activities and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
19 Laidlaw Street, Hilton WA 6163
Visits are by arrangement with the home. Call Aegis Hilton Park to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 35 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Aegis Hilton Park reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
19 Laidlaw Street, Hilton WA 6163.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Care shown by staff when we visited was nice. HOWEVER! Personal possessions were stolen, including suitcase, wallet, cash, clothing. Disgusting lack of responsibility taken by management.
Very friendly professional staff
Rated 5 out of 5.
Best quality aged care
Staff are unhelpful after numerous times of asking for help always told I'll be back. Meanwhile my mother was waiting for 30 minutes or longer.
Rated 5 out of 5.
I have a family member here. She is well looked after by staff she enjoys the chats and company of other residents very free to do as you please. I have found the staff to be very helpfull and friendly when i visit. The little cafe area is great for a coffee when visiting.
Mum has been in care here for 3 yrs and is well looked after. She is shown lots of love and respect by the wonderful staff