JP
Johnny P.
12 January 2026Staff there are alright but the doctor has no regard for patients or the families. Do better.
Loading the aged care home
1 French Road, Melville WA 6156
Deposits (RAD) $230,000 to $535,000
Daily payments (DAP) $53.12 to $123.56 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
Do you manage this provider?
Claim this profile to manage details, respond to reviews, and access provider tools.
The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
RAD $230,000
DAP $53.12 a day
Emerald 4,6,8-10,14,15 , Ruby 2 , Diamond 3,5-8RAD $400,000
DAP $92.38 a day
Emerald Wing 1,3,5,7,11,12,13 / Ruby 3-12/ Diamond 4RAD $445,000
DAP $102.78 a day
Emerald - 17-20/ Diamond - 9-11RAD $535,000
DAP $123.56 a day
Emerald - 21/ Diamond - 12,13 / Ruby 13-18Prices as the facility states them. Confirm current prices and fees with the facility.
Centrally located in the quiet suburb of Melville, Aegis Melville is a residence that includes a host of amenities including lounge and spacious courtyard areas where residents and guests can mingle in a relaxed and social atmosphere. Aegis Melville offers a vibrant community on caring for the elderly. The location ensures that there is variety of shopping and service options as well as numerous day trip outing options including restaurant outings, visits to Fremantle plus more. The co-located Kitchener Gardens Village offers a nearby retirement village option.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Aegis Melville in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Aegis Melville met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $17 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Cooling and heating
The organisation that runs this home reports inclusive policies, inclusive activities and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
1 French Road, Melville WA 6156
Visits are by arrangement with the home. Call Aegis Melville to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 46 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Aegis Melville reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
1 French Road, Melville WA 6156.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Staff there are alright but the doctor has no regard for patients or the families. Do better.
We were lucky enough to find a lovely private room for Mum at Aegis Melville. The staff were kind and caring throughout Mum's stay. She went in very deconditioned from a prolonged hospital stay, and we were expecting a short palliative journey. Within a few weeks Mum was up and about participating in activities, and even able to come on regular outings with the family again. Awesome care to make Mum's last months happy and busy before she finally succumbed to her medical conditions. Thank you to the entire team.
Desperately seeking respite for my mother. Aegis only place with a bed. Now I know why. Reception speaking to me for 5 minutes before I realised they had the wrong patient. Even though I had an appointment the manager was busy so I had to wait. That's when I heard the lady complaining about her sisters open wounds, they fact that the door ti the outside from her room was open and the flies where coming in and landing on the patient. Told be Reception....that's OK. We like them to have fresh air......that's when I left. Aegis have always had a bad reputation for patient care. Probably again why there are no reviews. Sorry but not even as a last resort.
I had good experience doing my placement there. Got to learn so much from Carer and RN. Kudos 🙏🏻
Unfortunately my father ( stroke at 53 ) escaped and was found in Stock Rd ) with a fall with massive face lacerations! Luckily a civilian found him and called an ambulance and he survived . Disgusting! Quality flash vases and decor … terrible and incompetent care 😒
Well the nurse are good. But try to get a doctor there if you need one, he can’t be reached.He does his rounds not every day though & then he’s unavailable, can you believe that. So if you need drugs for your elderly relative they might haft to wait a day or two, even if they are dying & in pain.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 3 out of 5.
Showing 10 of 16 reviews