Amana Living Peter Arney Home

I can’t speak for all carers, but observing the way this carer interacted with a resident yesterday at the Dome on Manning Road (Monday, 17 Nov, around 3 p.m.) was incredibly sad and concerning. The staff member was on his phone for almost the entire visit and did not engage with the resident at all, apart from bringing him a drink. The purpose of an outing like this is to give residents an opportunity to socialise, enjoy meaningful interaction, and help maintain cognitive wellbeing. I don’t know the full story, and it’s possible the resident has dementia or difficulty hearing, but at the very least a warm smile, some gentle eye contact, and basic companionship should be offered. Even when communication is challenging, there are many simple ways to engage a resident: smiling warmly, reading to them (if they can hear), playing noughts and crosses or cards, making small observations about the surroundings, or sharing photos, pictures, and simple stories about travel, pets, or interests. Anything is better than ignoring them while being on a phone the entire time. It was upsetting to witness, and I hope this resident can receive more attentive care in the future—and that staff are given the support and training they need. 🤗

Carers are fabulous. They make the time to really get to know the residents, treat them with respect as individuals and keep family informed. My mum is well cared for and we're confident with the care she receives. Any issues have been dealt with efficiently and compassionately. Nursing staff and clinical care managers are accessible and responsive. Very happy with PAH!

THE PICTURES WERE TAKEN ON TUESDAY THE TWENTY FIRST OF OCTOBER 2025, AHEAD OF THE INTERVIEW FOR THE KTCHEN HAND POSITION AT THE Armana Living Aged Care, THE PAETER Amey Home at 1 Gentili Way, Salter Point WA 6152 LOCATION.

UNDER NO CIRCUMSTANCES LEAVE YOUR LOVED ONE HERE. ITS CONSISTENT NEGLECT AND COVER UP. Never the same staff. Terrible management with changes continuously. Not one staff member has remained there a long time. Armana deliberately ignores complaints at head office. They gaslight and deflect constantly. This place is archaic. It needs to be shut down.

Long term staff are absolutely wonderful; unsung heros keeping this facility running, genuinely care about their jobs and the residents. I could count a total of 6 who I honestly wish I could give the higest commendations to. Management is less than noteworthy, and staffing levels for high care patients is not adequite, bare bones - pushes the senior staff to absolute limits which is unfair. Care instructions are not clearly handed over between shifts, only those who got to know us actually listened and remembered (eg, soft diets for residents who find it hard to chew etc, hard of hearing *prior to diagnosis* etc..). Constantly having to chase up and push to be told things , both my mum and I. High turnover of new staff, and new staff are not trained adequately to be prepared for altzheimers, dementia and advanced aged care residents, which is what this facility promotes as a key factor of their facility. For the long term carers, and families who are prepared to put effort in to see their family members frequently and also get to know the staff, it's a nice place- but sadly, management support of their staff, and transparency to families (from management) is lacking, considering how much is taken by the administration for fees... which is an entire pension amount and then additional money ontop depending on volume of additional medication and support devices are required that the facility doesn't provide), and every time a pension increase happens- funny enough the rates go up too.. but you don't see any increase in care or facilities or options for the impacted residents. We recieved a condolence card from the associated pharmacy long before we heard a from Amana, post passing. Every place has its pros and cons; I wish I could give a better rating for the good staff we had the pleasure of helping us and dad- but the not so good didn't tip the scales enough for me to be able y to do it. It would be a great place if management actually managed effectively.

Poorly maintained. External gardens are kept well so it looks good from the outside. Inside the grounds for patients and familys are dirty unkept. Staff are constantly different. Definately not friendly or family orientated. They lack consistency and general hygiene for patients. Hostile to enter premises which is unacceptable as its difficult enough for familys dealing with dimentia . They dont return calls or emails from amana head office. Its very concerning. I dont trust amana unfortunately x