PT
Perth T.
26 June 2026Rated 5 out of 5.
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32 Richardson Street, West Perth WA 6005
Deposits (RAD) $899,021 to $1,798,042
Daily payments (DAP) $207.64 to $415.27 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at The Richardson West Perth in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated April 2023
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. The Richardson West Perth met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $20 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Pleasant decor, Furnished room
The organisation that runs this home reports inclusive activities, inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
32 Richardson Street, West Perth WA 6005
Visits are by arrangement with the home. Call The Richardson West Perth to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 33 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. The Richardson West Perth reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
32 Richardson Street, West Perth WA 6005.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Rated 5 out of 5.
My Dad resided at The Richardson from August 2022 - February 2025. Care staff were really lovely and we appreciated their treatment of Dad. My reason for reviewing and only giving 3 stars relates to the lack of specific care given to someone with parkinsons and dementia. I have many examples but I will leave just one for the purpose of this review. Dad's tremors were getting progressively worse so he would spill every drink including hot cups of tea. This was not only a safety issue but spills would also require changes of clothes which would be a drain on the staffing. I ended up buying 4 silicon sippy cups for his floor together with some coloured segregated plates. Disappointingly, the staff rarely used these plates. They are important for sufferers of dementia as their vision changes and they often cant differentiate between white plate and white table. Not to mention losing the ability to use cutlery which leads to chasing food around the plate. What strikes me as odd, is an aged care home who has a floor specifically for dementia sufferers does not have these facilities available. I specifically think this boils down to management or lack thereof. I could count on one hand the times i saw management in the building and, if they had viewed meal time just once on Dad's floor they should have been able to problem solve this. Perhaps it comes down to training as well and this is the reason for my leaving a review. I think if you are an independent resident you would have no issues here, but I wouldn't recommend for anyone with higher or more specialised needs.
Rated 5 out of 5.
I have personally seen this facility to be chronically understaffed, overpriced and unsafe. They claim to be able to provide high care but from our extensive experience, this is totally untrue. Communication is poor, at times non-existent, and has even been entirely false. If I could leave a 0 star review, I would. Do not risk leaving your loved ones here. And if you do, ensure that if you have any concerns at all about the level of care being provided, advocate for your loved one. Don’t be afraid to ask questions, intervene, and document everything. Do not be left with a whole heap of questions leading to pain, devastation, and regret, as I am.
My husband was so blessed to reside at Richardson.He had terminal cancer, Parkinson n dementia. He had the most beautiful and compassionate care through out his stay.. He passed on 2 days ago The hospice care was the kindest I have observed. The carers, the nurses, the management, the lifestyle, everyone went out of their way to make my beloved husband pain free and comfortable Bless Richardson. it is the best
A wonderful & caring team. I can't praise them enough for thought shown to my 92 year old Mum. It was a short visit but all the right decisions were made by the team. Thank you Mini & all involved. Jill W
Rated 5 out of 5.
Rated 5 out of 5.
My mother entered the Richardson in October 2020 after knee surgery and then a second surgery on her leg. She was 92 years of age then (now 93) and couldn't live on her own in a big house any longer. She had physiotherapy several times a week and has made a remarkable recovery, given her age. Nine months later, she has now settled in very well. The family is very happy that she is well looked after by the fantastic staff. There are activities and functions for residents nearly every day, even movies in the theatre. Happy hour and high teas are a regular event. The meals are very good and plenty to eat. Thank you to all the staff for their kindness and patience.
I am very unimpressed with the level of communication in this facility. My mother's 2 week respite period was cancelled and I was told the deposit would be returned to my account. Nearly six weeks later, three phone calls plus an internal email sent to two relevant people by one of the workers and no-one has responded. And I'm still waiting for my deposit. I have also emailed the facility and am waiting for a response. Shortly after posting this review and emailing the facility I received a prompt response, profuse apologies and was told the money would be returned today.
Showing 10 of 15 reviews