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4.8out of 5
12 ratings
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We had the most wonderful experience visiting the facility, and I wanted to share how impressed we were with both the staff and the environment. From the moment we arrived, Sol at reception made us feel genuinely welcomed. He was warm, professional, and incredibly helpful—he set the tone for what turned out to be an exceptional visit. Anne took us on a personal tour, and I cannot speak highly enough of her. She is clearly passionate about her work and radiates care and dedication. It’s obvious that she was made for this role. Whoever recruited Anne should be commended—she is an absolute asset to the facility. I have complete faith in her and the level of care being provided. The facility itself is stunning—like something out of a magazine. It's light, elegant, and thoughtfully designed with every detail considered. I would be more than happy for my parents to live there, knowing they would be looked after like a king and queen. It's a place that offers not only comfort but dignity, and that gives me such peace of mind. Thank you to Sol, Anne, and the entire team. You’ve created something truly special.
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A huge thanks to all the staff at Goodwin for the wonderful care they give everyone living there.
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My Mum is chair bound and needs staff help if she is to move at all. They treat her so well, with affection and some humour, with numerous transfers from chair to chair. Staff are lovely.
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My father was a resident in the Dementia care unit and the care he received from all the staff at Goodwin Ainslie was simply amazing - everyone approached my father with empathy and grace. We as a family felt extremely fortunate that he was in a place where he was seen, his needs and personality were honoured, and the food was apparently "delicious". At Goodwins my father was able to feel that he had a purpose in life - the staff encouraged him to follow his interests and enabled him to complete tasks he cared about. They also took the time to get to know him, and had the patience to enable him to feel at home. Sadly my father passed away last week and we would like to take this opportunity to thank everyone at Goodwin, its a very special place.
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