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This provider offers retirement living.
Some reviews were originally published on Google.
Rated 5 out of 5.
Rated 5 out of 5.
The purple Swan, coffee and shop at Goodwin Village Monash they’re a very well run friendly Café with excellent staff. I have got to know Luke, Shawn, Tony who are the regular staff they are friendly and understanding of the complex needs of their customers who range in age from 1 to 101 years old. They have very good customer service. They deal with any issues quickly and professionally. 👍😊❤️
I have been coming to the Goodwin Monash club for lunch on Sundays for 3-4 years now and sadly since the change in management and John becoming manager there have been many changes that has made this clubhouse open to the public to come and share a meal with your resident there quite unpleasant as now it feels like l am eating in the dining room of the nursing home next door not a club opened to the public. The idea of a carvery for older people is not practice rather than a alacarte menu to choose from with suitable meals for residents family’s and friends often elderly ! Having to queue for your meal when some can barely walk or on walkers or ride ons is impractical and the food is not as nice as the meats sliced up are dry under the bay Marie lights and vegetables are like warm and it’s a very limited choice for you big families particularly so they rarely come now ! Then a desert is include and served just like in a dining room of the NH ! Generally the quality of the food is not the same as a menu and surely works out more expensive as l note most take the cheaper option of 29.00 but take as much as a large serve or return for seconds and those that rarely buy drinks and dessert have them as well all in that price ! Overall it is disappointing and not as pleasant but it was lovely over Christmas NY to return to the old menu for a few weeks ! Maybe this should happen for good please !
Absolutely poor service!! Tried calling everyday for a week no answer!! And left messages and no return of calls!! I'm hoping my grandmother wasn't treated poorly while a resident!?? Would not recommend this place to anyone!!! Not happy if i find out she wasn't looked after i will be taking further action!!!
A complete waist of time looks good lovely outlook ,all good marks , but after 3 years of waiting still no answer to application,do you have to die first?.
We have been very impressed with Goodwin since my mother in law moved into the village about 6 weeks ago. It obvious that resident well being is a major focus. The independent living villas are well maintained with no unexpected costs. We are happy and importantly my wife’s mum is very happy, she has settled in quickly and is making many new friends. Thanks Goodwin
Rated 4 out of 5.
The Club house function room was very good as was the service from the cafe kitchen and bar.
Rated 1 out of 5.
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