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IRT Thomas Holt – Kirrawee Retirement Village is a vibrant over 55s community located in Kirrawee, with friendly and like-minded neighbours and friends. You can choose from Wentworth Court, Acacia Court or Tondara, all with two and three-bedroom villas with private balconies and courtyards, parking and on site security.
This provider offers retirement living.
Some reviews were originally published on Google.
My mother died here and they didn’t even have the decency to contact me even after she passed. I called them a month after she passed, still unaware as I live interstate, and asked to speak to her treating Doctor. I was told they would call back. They never did. I didn’t find out she passed until I received a call from the government executor of her will. Don’t send your loved ones here. My father’s nursing home in another state had the decency to call me during Covid times so that I could be there with him before he passed. Just think about this if you put your trust in them to care for a loved one. Rather than reaching out to me now to apologize all you can do is ask me to contact you and fill out a form. Typical. Any ethical business would have been on the phone calling me personally. Let this be a lesson for anyone considering using this business.
My mother was here for several years, I would see my mother every night ant sit beside her bed , feed her dinner, make sure she had everything she needed, a new ceo came Alexander zummit, things changed, no records of when or if my mother had food, my mother ended up in hospital , dehydrated, undernourished, lung and chest issues, my mother passed away. The frustration and stress I went through while my mother was there was unexceptionable, the endurance I when through seeing my mother go through I wouldn’t wish on any human being.
Rated 5 out of 5.
Rated 5 out of 5.
This place is below average. They do the basics but do not speak to the residents like a human being. My 102 year old Mum said "dogs are better treated". I have tried calling and calling about my parents issues which falls on deaf ears or they just do not answer the phone!!! They don't care for their patients. It's all about money. Think twice on putting yr loved one in this less than adequate facility.
Rated 5 out of 5.
I originally gave IRT a five star rating when both my 102 year old parents came... Since then 7 months later... My father is living in a bug infested room and his beautiful jumpers come back the size of a toddler, The care staff DON'T care. There is zero communication between us, we are paying a fortune for this no care facility. Really... There is a bug catcher in Dad's room!! We are also paying a extra service fee, for what? We pay for everything! No physio,no haircuts,no outings,no podiatrist??? Look very carefully if you are considering IRT.
Rated 5 out of 5.
Rated 1 out of 5.
Rated 2 out of 5.
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