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This provider offers retirement living.
Some reviews were originally published on Google.
Ingenia gardens have been nothing but amazing with their help in settling in my dad Mel and Jaimie have gone above and beyond helping to sort the move and helpful While trying to relocate dad up from Melbourne the residents are so happy and continue to check in on my dad what a wonderful little village
This is a true, accurate and honest review of my experience at Ingenia Gardens, Port Macquarie. I have a series of emails between myself and middle management to substantiate my review. My Tenancy Agreement was between 30/04/20 till 30/04/22. When one signs a Tenancy Agreement they are given a list of ‘house rules’ which are a guide for the expectation of residents behaviour. The list is not worth the paper it is written on because it is not LEGISLATION. So residents can harass others, behave in a drunken manner, crash bottles into garbage bins, play loud music, allow their dogs to bark constantly and slander other residents. Managers tell lies, deceive and indulge in nepotism to protect favoured residents. This is the platform to warn any prospective tenants of the pitfalls of signing a Tenancy Agreement with this company. Be aware, that if for any reason you are not happy with a decision made by management you place yourself in a vulnerable position. In order to pursue a complaint against Ingenia Gardens with the Department of Fair Trading, you must do so while you are still a resident. Of course, you then risk the chance of receiving a satisfactory rental reference or problems with Rental Bond refund. I chose the former and received an excellent rental reference and a full refund of my bond. My problems with Ingenia Gardens arose when I was wrongly accused by two residents of making a sick and derogatory comment about an Asian lady who came to live at Ingenia Gardens. Ingenia Gardens investigated this incident in a totally unsatisfactory manner. Oh, and yes I was assaulted by a resident.
Very Small villas with very small courtyards.Very limited activities, car parking onsite, dining room with catered meal service. Pet friendly.
All the doctors are really good. The reception staff are always friendly, polite and helpful.
Terrible location and very poorly designed, council should be ashamed of themselves. I feel sorry for the residents. Bottom rung retirement accom..
I would not recommend this place to stay.Very little privacy. Not enough support from Management when there are problems.I understand food is better now but was not good when i was there.
Rental village for over 55's. Gated facility with independent living units. Supported with an on-site Manager Monday to Friday and freshly prepared meals available six days a week. Grounds and community facilities are well maintained and the units are well maintained also.
Small clean impersonal out past airport.