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This provider offers retirement living.
Some reviews were originally published on Google.
I am extremely disappointed with the level of communication and management within your service. Over the past three weeks, I have made at least fifteen attempts to contact your office, and even the hospital has tried reaching out to the manager on my behalf. When I finally managed to get through, I was informed that there were no available appointments. Had the staff been properly trained, or if the manager had taken the courtesy to respond earlier, both my time and the hospital’s time would not have been wasted. I really hope patients are treated well.
Rated 5 out of 5.
Rated 1 out of 5.
My father was well looked after at this nursing home. The staff was always welcoming and place was always clean. The food was always on time and very tasty. I would highly recommend residential gardens I have so much love for how they treated and looked after my father. May u always be blessed.
Rated 5 out of 5.
Rated 1 out of 5.
I goto this place a fair bit for work. This place is just amazing. The residents seem so relaxed and happy and the staff are very accommodating towards their needs. It's a very clean well looked after care home where staff are always available for their residents in need and it makes returning patients back from hospital very happy to be getting back to their own beds or have a lovely cooked meal, which smells absolutely divine. An amazing place with a dedicated ambulance entry. :)
If I could give this place a negative rating, I would go as low as -10. The absolute disregard for treating both the staff and clients decently is infuriating. The management and RNs couldn't care less about fairness or supporting their own team. I'm beyond furious about the sorry state of aged care practices and the way things are being handled. The abysmally low standards they're sticking to not only jeopardise the well-being of our elderly residents but also make the entire caregiving team look like a joke. It's downright enraging that they need to get their act together asap and urgently address these issues if they have any intention of providing even a shred of quality care!
Rated 5 out of 5.
Rated 5 out of 5.
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