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This provider offers retirement living.
Some reviews were originally published on Google.
Been here 6 months. Happy with the unit & facility. Residents generally friendly. Have not been able to partake in as many activities as I would like due to current commitments.
Feel really lucky to have found Fernbank for mum. Lovely caring staff, great company a new lease of life for her.
I have lived at Fernbank for about 8 years. I’ve been extremely happy here, wonderful staff and made great friends. Thank you Fernbank.
We moved to Fernbank a little over 6 months ago and are very pleased with 99% of life in our new home. First, everyone here is really friendly, and there are multiple village activities every day so it's easy to meet neighbours and make new friends. Weekly activities include: bridge, croquet, exercise groups, documentaries and films, mahjong and men's drinks; and monthly activities include: BBQs, bookclub, cocktails, lunches, trivia nights and much more. The social committee is top notch! The management is also excellent and all staff go out of their way to help residents solve any day to day problems. For those interested in financial aspects of Fernbank, it's a strata village, so we own our unit. The 1% of problems, relate to the external strata managers who seem incompetent, but they manage many other properties and the staff are probably overworked and under paid.
I have been a residant of Fernbank Retirement Village since October, 2023. My wife passed away later in October, 2024. I have been most impressed by the friendliness and care offered to my late wife earlier and myself up to this time of writing by staff and residents of this Village. I have also received excellent nursing care with approval of my skin specialist following skn cancer treatments. I also have received excellent meal services at my villa in view of my balance disability.
I'm very happy. Everything is above satisfactory. The staff and amenities are fantastic. I could not be happier.
The staff are very accommodating. The grounds and surrounds are beautifully kept. If you have a problem, someone is always on hand to help you. I had a leaking roof and the next day it was fixed. The food is wonderful with lots of choice. I’ve been here for 12 years and I couldn’t be happier.
Fernbank is a peaceful and happy place to live. Beautiful surroundings with lovely gardens. Excellent staff always there to assist you when needed.