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Lovely modern retirement living in the Sutherland!
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My mum moved into BUPA Sutherland in January 2025. She is 93 and frail but still sharp as a tack so keeps the staff jumping. The staff........fantastic, caring, genuine and friendly.
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Who would go there for Respite must be joking a friend of mine went there only a few months ago 97 years of age with full sound mind but needed help Low care.Was left in bed for 2 Hours as could not get to the Toilet in time was told just wait we are busy left for 2 Hours.The food was always cold never Hot and the staff would not heat the meal up.Complaints were put in zip done and the Complaint has been sent to the Health Department.And Bupa have passed to keep running a farce zero Staff being Trained to be able to do the job.I know im a RN ICU Nurse and saw it first hand. If you the staff or anyone don't like what the job is leave as the Elderly deserve care and love and better conditions Food is essential and Hygiene Duty of Care to Elderly. Wake up I was looking at Respite for my mother zero way she will go there.U don,t use Facebook Bupa need to pick the standard up as I know very well indeed
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We moved into Bupa on the 22nd of April and we just love it. It was very well thought out when it was built and,everything is at your fingertips. The whole of Bupa staff are just lovely and they can't do enough for you.There are plenty of activities on if you want to join in and if you don't want to, that is also fine. We are the happiest we have ever been . We highly reccomend Bupa for your retirement living and you will be ìvery happy too.
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Mum and Dad very happy here, good social life and responsive staff to issues.
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