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This provider offers retirement living.
Some reviews were originally published on Google.
Rated 5 out of 5.
How times change. I had forgotten my brother posted a review after our father died in 2017. Our mother died at the beginning of April 2022, having lived in the village for 25 years. The village went through 4 or 5 owners across mum and dad's time. Under Aveo's downward-spiralling stewardship the talented, committed long term local staff left and found work where they were resourced and supported. Aveo "suits" flew in and out from head offices in Brisbane and Sydney and nothing changed. It took 13 months of foot dragging by the Aveo Machine before they agreed to settle on a reasonable exit entitlement. If we had not sought legal help from LBK Solicitors after 9 months of attempting to negotiate in good faith ourselves, grasping, callous Aveo would have unreasonably and unfairly appropriated an eye-watering proportion of the modest value of mum and dad's home to recoup the largely unsubstantiated "fees and charges". I am left shaking my head at the faceless, grinding cruelty where no one in Aveo leadership acknowledged the emotional and psychological violence we experienced. A pox on your house, Aveo. Shame on you. It's called Roseview Court now. Mum and dad planted some of those roses. I wish we'd taken them with us after mum died. The Aveo Machine deserves nothing beautiful. I'll update you after Fair Trade NSW and The Aged Care Quality and Safety Commission finish their investigations.
Can't agree more with you Barbara. The staff are magnificent and the quality of care as my father's condition got worse was outstanding. Since his passing they have been very good with Mum, keeping a watchful and respectful eye on her. A quality village in an often vilified industry.
I would give 10 stars if I could. Absolutely everyone who works here are awesome. They have an amazing team and they looked after my father during his time there amazingly. In his last week with us, they not only looked after Dad but us also. Absolutely nothing was too much trouble. I highly recommend Aveo Freedom Aged Care Tamworth.