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Great village, beautiful, well kept gardens. Pool is a delight & everyone happy & friendly.
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I rang tonight to ask for assistance for a neighbour at Bayswater Drive who needed to a label from a computer printer ( she has no internet, no access to internet at all ) , your staff who answered the phone was very rude, very unhelpful and said she can it assist if the neighbour walked up and collected during of office hours, I find it very hard to believe that you are employing staff who Dont give a dam! I would not trust this place to care for my mother if that's the unresponsive answer you get from a telephone call! Shame on you lady, she started moaning over the telephone with the work she has to do and would not take responsibility for her walking up the road at this hour. Very confrontational over the phone, unwilling to assist
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