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Spent a couple of nights here. Staff very friendly and helpful. Room was very roomy and clean. Car parking was perfect, as was the location. Will definately stay here again
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Great place to stay.The front of house staff where amazing and very helpful.Rooms very well equipped and large.Will stay again.
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I have stayed here a couple of times now. The apartments are large, no food offering, the staff can be a bit more friendlier, for a 2 bedroom apartment the price was great, some vehicle parking options for the hote guests would’ve been great.
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Stayed for a week in a 2 bedroom apartment with balcony . The accessibility features such as automatic opening door ,wheelchair bathroom, and spaciousness were good. However we had a large construction site on our level , directly outside of our balcony and windows ....so noisy we could not comfortably open windows or make use of the balcony * ( we would have appreciated being informed of this before check in .) But more annoying was being forced to have a " complete clean " of the apartment after 3 days.also asked what time and was told between 9am and 2pm...5 hour window..When we said we didn't want or need this intrusion we were told it was" mandatory ". I went to reception to try to resolve as we had a fully self contained apartment with laundry etc.so could wash our own towels etc .and could not fathom why this " policy " as we were told , made any sense .Again I was told it is mandatory so I asked for a firm time frame so we didn't have to be on edge all morning waiting for the cleaners to knock and disturb us... when I suggested between 11am and 12pm was told it would be put in the notes but there was no guarantee as the housekeeping staff had their own schedule! I replied if they came any other time I would send them away. We vacated the apartment reluctantly at11am and 12pm and the housekeeping came . This whole episode caused us to be very stressed and angry, we travel often & stay for weeks at a time and have Never encountered this "policy" . Our privacy and wishes were not respected. We would Never stay here again because of this. Spoilt our whole experience at ucity..
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We hosted a function at UCity in July and another in August, as well as studying in the accommodation. The function team is friendly, efficient, communicates well and our workshops went really smoothly. The accommodation was wonderful too -the view and location can't be beaten.
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We had a 2 bedroom apartment for the night! What a lovely big apartment and so clean. What we loved was we could open our windows! It's a perfect location so close to the central market. The apartment was well presented with lovely products. We found the staff so friendly and couldn't do anymore for us. We will definitely be back to stay.
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