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Here at Eureka Care Communities Elizabeth Vale, we provide quality and affordable rental accommodation for seniors. Eureka Care Communities Elizabeth Vale offers an enjoyable, peaceful and relaxing lifestyle, set in amongst the beautiful gardens and grounds that the village has to offer.
This provider offers retirement living.
Some reviews were originally published on Google.
Been here for about 7 plus years now trapped inside a body that wont give in but a a peacefull mind since quitting the ciggies and Beer and i have made a few friends, Apart from a couple in EV 2 who think they own the dining room table they eat at, the rest of the large number of residents are friendly and will answer you every day as they understand common curtesy and are happy to practice it, The current Manager Doug is a pleasant and helpfull chap who invites peace as his gift which im sure many have picked up since he started, the previous manager Remo also a breath of fresh air and helpfull as Doug is with so much to share on that first day. So as the advertisement states theres plenty of covered walkways to walk past plenty of green lawns and estsblished bushes with seaonal flowers, the rest will be covered at your interview, so i wont repeat myelf again if someone more qualified can do that with you.
Rated 5 out of 5.
The Village Manager Remo has been exceptionally helpful with providing a tour and assisting my partner and I getting a unit organised for his Mum. The place is beautiful, gardens are well maintained, everything was clean & looked well looked after and there are amazing community areas for the residents to enjoy social activities and getting together. There is a lovely little dog park for those with pets. We met the Chef who is lovely and happy, enjoys his job there. Excited for my Partner's Mum to be moving into a happy, safe and lovely space.
Mum & I went on a tour with the manager Remo. He was welcoming and explained everything required he was also happy to answer our questions. The gardens are beautiful, its clean, plenty of community areas on offer, the residents are very friendly and they looked happy. Thank you Remo I look forward to Mum moving in 😊
I took my mum to have a tour as both mum and dad would love to move here. We met the manager Remo and what a treat he is so very welcoming and explained absolutely everything, he listened and answered all our questions. The gardens are so beautiful, the residents are very friendly too and they look happy. Thankyou Remo for changing things for the better and cannot wait for my parents to move in 🤩
Rated 5 out of 5.
My mum has been here for 2 weeks now and is so happy. We have seen a very posative change in here. Mainly due to the social interaction she is engaging in. The grounds are stunning . I love visiting her to just sit in the surroundings. In addition love chatting to the other residents myself. Remo the manager has been extremely accommodating. All the residents seem very happy. With happy greetings accompanied by smiles.
Finally i can write on here with not worrying about my Mums well being & safety. My Mum and Dad arrived here in 2023 and sadly my Dad passed away weeks later at the Eureka with an awful food accident. My Mum was not comforted with the grieving from the manager, was rudely ignored after i asked questions about food management, my brother & daughter emailed with issues in management & my request for maintenance took ages or just not done, After i requested information and also that the laundry have signage due to my Mum having a serious fall& at times she was made to feel uncomfortable. I am glad the manager Jenny and her husband are gone. The reviews which point out what was going on there are not bad reviews but the truth!! Mostly the “good” reviews have been asked of and coached. I would like to thank the new manager Remo & also head office & Stacy. Already things are being fixed all around the village, its amazing and such a nicer feeling when i visit my Mum. Remo is very friendly to everyone. I wish my Dad got to meet him, he would have really liked him. I would like to also thank all the families who listened to & stuck by their loved ones to help with the change much needed at the Eureka Village Elizabeth Vale. . Power to us all.
If you are considering moving here- DONT!!!! We have contacted media about this place. Jenny (manager) will smile and greet you when you first move in and then will turn nasty. Kym, the groundskeeper, (Jenny's husband) has forgotten his place as the groundskeeper and maintenance man. Instead he feels it necessary to ABUSE residents and threaten them. I have first-handedly seen and heard him abusing a number of elderly ladies. We are hopeful the media will expose the Eureka company. If you want to check the validity of my review please contact the elder abuse unit or ARAS as they are well aware of the many issues here, apparently receiving a large number of complaints and people needing advice, namely regarding the abuse. Don't believe the 5 star review under this one - from Karen... She is Jenny's friend and was asked to write a positive review.... She also gets paid under the table for cleaning jobs she does at the village.. The FOOD IS TERRIBLE. After numerous contact with head office they still have not fixed the issue. Inedible, small portions at $140 a week NON NEGOTIABLE!! They do NOT give you the option to not have the "food" included. They also do not cater for those with special dietary requirements. If you complain about anything- THEY EVICT YOU!! How are they getting away with this?!!! Elderly people are too afraid to speak up because they are afraid they will have no home. A call to head office in Queensland have revealed they know of the issues with the abuse yet they choose to do nothing.... A couple of people I know of who used to work for Eureka some years ago say it's always been this bad... I can't give zero stars but this place deserves less than zero Please don't move yourself or your loved ones here. Edited to add comment in response to Eureka's reply: I have contacted management.... Both at state and national level.... and both did not entertain my concerns at all and in fact they denied all responsibility. We have since reported your company. Please sort out your shocking business. Photos of 'food' attached. These are the dinners provided. Yes- party pies. And if it's a good day they also get an 'icypole' frozen iceblock for dessert!!!!