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Isn't like it was when I moved here,only one staff member doing everything from manager to sales man, safety is now becoming a major concern as we have been told that our roller doors and fences are being removed so we fall in line with MFB fire safety regulations,also a possibility of our garden sheds being removed,I would never have moved here if I had limited security and anyone has access to my house and backyard,
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There are no security camra's active on site?? The shopping bus was and still is driven by residence, very eldery?? There is no assistants from management = eldery to change a light globe ?? I don't have local family to help me, sat in the dark for weeks. At first the front gardens were looked after = Now paying $700 per month the front gardens are an absolute mess, on rotation, month after month. The main centre was cleaned regularly now the glass doors and exterior are filthy. Used to have male and female managemen which was really nice for contact = no longer. The only positive I have is I feel somewhat safe because of the boom gates.. Can only hope things improve = fingers crossed.....???
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Very tidy village, colourful gardens.
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Looking to possibly move into a Village. I was pleasantly surprised. I was given a tour by Paul who was fabulous. He was able to tell me everything about the Village and was clearly well liked by residents who ask greated him with enthusiasm. Very positive experience.
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Paul is professional, efficient and attentive in providing an exceptional customer service to us. His attention to detail is second to none. Thank you Paul for answering all our questions, you are a true customer service ambassador.
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Very well run retirement village , excellently managed for comfortable living
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