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Some reviews were originally published on Google.
Highly recommend Sarah! From our first visit with her I saw a positive change around meal times. She was very knowledgeable and welcoming. I’m really looking forward to our next session.
Rated 5 out of 5.
I've been visiting The Talbot Centre since I was an early teenager and am now 20 - for the most part the psychologists I have had have been brilliant. The only thing that prevented me from getting more out of the sessions as a young teenager was how hesitant I was to speak and share anything personal. A few of the psychologists kept having babies leaving me without a immediate replacement. But The Talbot Centre has a range of psychologists and they match you up with someone they think will be suitable for you. Only once ended up with one that had no clue how to help me so they sacked me as a client... but that's better than taking money just to be out of their depths I suppose! Right now, Ben is brilliant at helping me steer my thoughts through any life challenge that I bring up in session and I feel comfortable sharing honest feelings and I appreciate the effort Ben puts in to make the sessions feel personal and friendly but also very insightful. PS: I apologise for previously leaving a review stating I enjoyed the fried rice. I didn't know what to say in a review so I wrote whatever I thought of. I apologise for any confusion. This is a place for Psychology not a bowl of rice, not fried nor boiled =)
I spent a long time trying to find a psychologist who is aware and understanding of my needs as a late-diagnosed neurodivergent person and I had an excellent experience with my psychologist at the Talbot Centre. He was brilliant in supporting me and truly seemed to understand my experience. The clinic was some distance from my home, and the team was very flexible in allowing me to have telehealth or in-person meetings depending on my schedule and needs at the time. The admin and payment systems had some issues where I've not received a particular text for whatever reason. However, this was kindly and gently managed by the team at the reception, who understood that I was missing reminders and calls. I would definitely recommend the clinic and have done so to several friends/colleagues.
I had the pleasure of meeting the entire team of The Talbot Centre recently and every single staff member is just lovely. It is a real testament to the culture of the organisation. Their facilities are also fantastic. So welcoming, calm, new and fresh, even with a kitchen where they can educate their clients and have some fun with them, while doing their therapy. I can highly recommend the staff from The Talbot Centre.
Rated 5 out of 5.
Rated 5 out of 5.
From the time I was told that my psychologist was leaving the centre, it took three months for the client care team to come up with a suitable replacement for me. It was very stressful not knowing who the replacement would be until only a few weeks before where I had to make my choice. There should be better protocols in place to make this experience less stressful for already vulnerable people. There was also another time where I was told of the wrong appointment time when booking on the phone. Luckily it was virtual so I could make alternate arrangements, otherwise they would’ve charged me the cancellation fee! The psychologists at the centre can be hit or miss. Be sure to ask for their experiences to ensure they are the right fit for you. The prices are quite expensive though this would be some costs go to managing admin as it is a large centre. EDIT- Thank you for your response, I have attended the centre though you may not be able to identify me as I use an alias as I prefer not to use my name in public. I have transitioned to a different clinic so I do not feel the need to take this further and contact customer service, thank you.
Rated 5 out of 5.
Rated 5 out of 5.
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