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SMART Spot Education and Therapy Services hasn't listed the suburbs they visit.
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Some reviews were originally published on Google.
Rated 5 out of 5.
What a beautiful, comprehensive facility. Albury is so lucky to have Smart Spot as a local provider for intervention without having to be referred to big cities. When you walk into Smart Spot, it’s so lovely to see how much thought has gone into every aspect of the clinic. The calming green tones are so helpful for children who feel overwhelmed and overstimulated in a new environment. As an educator, I have received so much in the way of support and resources to use with students that I was unsure how to assist in the classroom. Josette and Kristin have provided us with amazing knowledge via workshops and we’re always available to answer any questions we had. I highly recommend this service.
0 stars if i could. We were told upon being referred and making contact that Rachel will be going on maternity leave in 8 weeks and we would hopefully get an appointment before then. After that call for the next few weeks we received radio silence and phone calls went unanswered. Now almost 5 weeks later to try and call and be met with a message stating this number is not currently taking phone calls. Extremely poor customer service and will be asking for a referral to someone else ASAP. If you cant take the referral be honest about it instead of keeping us on the hook in hopes of being able to take our money when our son is desperate for support, we couldve been seen somewhere else in this time.
Good speech pathologists, but if you leave or "exit" their services be careful your not overcharged for services not rendered.
We recently had an appointment with Rach at S.m.a.r.tspot for our son. From the moment we made contact and the appointment, to seeing Rach the service was seemless. The whole team was helpful and friendly. Rach was so knowledgeable and explained things so well. She was bubbly and engaging with our son and we went away feeling confident and empowered to help our son with a plan. It’s was great to have access to a team that is so passionate. Thankyou!