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Some reviews were originally published on Google.
My kid truly loved working with you and always enjoyed the sessions. He even told me that he would like to continue seeing you, which really shows the positive connection and trust you built with him.
Alex is an excellent practitioner. Highly skilled and engaging. I have seen marked improvement in my teenager daughter’s spelling, writing and reading. I particularly lover her feedback videos. Perfect for busy families!
We’ve been working with Alex from Truly Heard for my son, who is deaf and cochlear-implanted, and I honestly couldn’t ask for a better speech pathologist. She’s warm, professional, and incredibly insightful—and she connects with him in such a genuine way. She meets him exactly at his level, treats him with respect, and never “babies” him. He feels understood and empowered, and it shows. Alex makes every session purposeful and relevant. She listens carefully to our goals, tailors her approach, and keeps everything engaging for him. Because of that, the progress he has made in her care has been amazing—both in his communication and in his confidence. What I appreciate most is that Alex truly gets him. She celebrates his strengths, pushes him just the right amount, and creates a space where he feels comfortable to try, learn, and speak. We’re deeply grateful for the impact she’s had. I couldn’t recommend Alex and Truly Heard more highly.
Alex has been great in helping our son improve his confidence in speaking and expressing what he is trying to say, and has a manner that helps him look forward to enjoying the sessions. Alex visited him in his school and his home where he was very comfortable, and also convenient for us. He is now much more confident in engaging with other kids.
Rated 5 out of 5.
My son has struggled with schoolwork for years, and although tutors were on board, he was not able to make much progress at all. It was not until he met Alex and undertook her Language Assessment that we got a deeper insight into his learning difficulties, and where he needed specific support. My son was very reluctant to engage in any kind of test, but Alex made him feel at ease; warmed to her immediately and completed the assessment with no complaints at all! Her lovely manner and specialist experience made all the difference. Armed with the knowledge we now have, the stress around schoolwork has decreased and we now have a roadmap to guide us forward. Thank you so much!
Alex coaches our daughter on her writing for highschool. They have a great relationship - Alex is a positive, engaging coach. She has connected directly with relevant teachers at school to get specific feedback which she uses to tailor the weekly sessions to align with schoolwork and any learning needs. Home schooling during C19 has been challenging but mainly because of the "one to many" set up. Alex being 1:1, tailored and her great personality means we feel there is no difference in the effectiveness but just a lot more convenient. Highly recommend and have done to friends
Kristen my daughter has thrived in confidence as a result of the professional services of Alex. At first she was a bit nervous doing the zoom sessions, but now this is her preferred channel. Not only was the schedule adaptable, but Kristen could attend the sessions from school and in the comforts of home-just has worked out so much better. I am a teacher, paediatric nurse and more importantly a mother- and I continually sing the praises this service has given my daughter and often share your contact. Congrats on a great service!
I happened to be present during my son's latest session with Alex from Truly Heard. I was sitting on my hands and biting my tongue because his negative attitude towards a big assignment was creating a major roadblock for him and causing stress for all of us at home. Alex handled our boy with so much skill, perseverance, humour and steadiness. I listened in wonder as she helped our son unfold and uncover alternative options, in terms of breaking down the components he needed to complete. His attitude completely turned around and I could sense his relief, now feeling he could move forward with confidence. I was so impressed by Alex. Truly Amazing.
Rated 5 out of 5.
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