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Some reviews were originally published on Google.
We’re so grateful for Priscilla’s support and care. From the first session, Priscilla Ching made my child feel comfortable and quickly built trust, which helped him open up and enjoy the activities. She is patient, attentive, and genuinely engaged. Priscilla listens to both my child and me, making it easy to work together and support his progress at home and school. Her thoughtful prompts help him express emotions and stay focused, and her feedback has been practical and easy to apply. I also appreciate her honesty and professionalism when guiding us to other specialists if needed. Thank you, Priscilla, and Advantage Therapy team for your care, insight, and dedication — we’re truly grateful.
We’ve had such a wonderful experience with Advantage Therapy! From day one, they took the time to understand our child’s needs and created a personalised therapy plan that made a real difference. The therapists are warm, engaging, and skilled at making every session fun and motivating. We’ve noticed remarkable progress in communication, confidence, and everyday social skills. What we appreciate most is the consistent communication — they always keep us informed and provide practical strategies we can use at home. The environment is welcoming and positive, making each visit something to look forward to. It’s clear that everyone here truly cares about helping children reach their full potential. We’re so grateful to the entire team at Advantage Therapy for their dedication and support. Highly recommended to any family looking for exceptional speech therapy or OT services! 🌈
Rated 5 out of 5.
Rated 5 out of 5.
Fantastic Speech and OT services. My kids have improved a lot. Therapist really care about the progress of my kids and always guided me how I can support my kids at home and continue interventions in home settings.
My child sees Elisha for speech therapy. After only a few months, he has gone from putting 2 words together to telling full jokes and holding conversation. My child is so much more confident and his personality is really shining. Elisha is absolutely amazing, cannot recommend more highly. Also, the front of house team (especially Holly) is so easy to deal with and so kind. It makes the experience a joy not a chore you have to do.
Occupational therapist left giving us no notice (we had an appointment on Wednesday and were told Wednesday night he was leaving. No goodbye to my child during their final appointment) We were assured he had done a handover and we would be getting a new OT the following week. For the next 2 months we had an allied health worker who didn’t communicate with us on our child’s goals or any progress. We received no progress notes. Promised a new OT would be starting shortly but never did. Prior to Christmas we were charged a fee without warning. They finally answered after several attempts to call them - they told me they’d charged a cancelation fee as it was school holidays and I hadn’t told them my child wouldn’t be at school for their appointment. They said they’d tried several times to contact me but had left me no voicemails, no emails, and I had no missed calls from them. My child is 3 years old and attends day care, they weren’t on school holidays. They didn’t communicate with the day care at all to see if they’d be open, they cancelled the appointment and charged me for it. We finally received all progress notes after making a complaint following cancelling all future appointments. We no longer use this service and have seen significant progress in the short time we’ve been with a new service. I wouldn’t recommend this service based on my experience with them.
I am extremely happy with the services at Advantage Therapy for both speech and occupational therapy!!! The team is not only professional and knowledgeable but also incredibly accommodating of my challenging schedule, which has made such a difference for me. The therapists are so attentive and genuinely care about kids. We had issues with NDIS funding and managment accommodated and helped us when we needed the most ..It’s definitely an ADVANTAGE to come to this clinic...highly recommend🙏
i would strongly not recommend this centre for any parents who are trusting their kids to these so called specialist, reasons noted below 1. When we enrolled Oct 2024 we were given fake assurances that the OT gym would be up and running in 1 month , only to be told post joining that they haven't got the license approved 2. The OT therapist supporting our son left after 6 weeks of support living a glaring gap in support and communication . 3. We were promised that there would be a replacement OT filling in the requirement, which never happened and only to be intermittently supported by junior therapist. 4. Receiving update about junior therapist going on leave and thus cancellation of all OT sessions 5. Finally receiving a call from the team , saying that our child has been discharged as per their opinion he needs Behavioural support as against OT . On conveying to the team that he also receives BT and OT support sought was in addition as recommended by experts working with him , the team declined to provide any further justification and simply stated that this was their final decision The team clearly is understaffed and there is no consistency in support provided, our child is merely a transaction for the centre and his support and development was the last thing on their mind. Pinning their staffing mismanagement on the child is absolutely appalling and heart-breaking for parents who are already struggling .
Advantage therapy is excellent. All therapists are very amazing & reception is very welcoming. They do amazing work with my child for speech therapy, occupational therapy & behaviour therapy. Love the place! If I could give more than 5 stars I definitely would!
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