I I’m quite disappointed with the experience I had at Puggles Speech Therapy. I originally made an appointment for an initial speech assessment, and during that first meeting, we arranged all our future sessions—every fortnight on a Tuesday. After that was confirmed, I thought things were set. However, on the very first Tuesday appointment, she messaged to cancel. Then when we rescheduled, she canceled again, this time because I hadn’t signed her service agreement quickly enough—just a text, no courtesy call. Given that she had already canceled once, it felt really unprofessional. To make things worse, she invoiced me nearly $350 for that initial session even though we never got to move forward with any actual therapy. I had to scramble to find another speech therapist, who thankfully turned out to be more affordable and much more professional. Honestly, it felt like Puggles Speech Therapy was just after the money rather than actually helping, and I felt judged during the initial assessment too. Overall, not a good experience.