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Some reviews were originally published on Google.
Great to hear again - so professional, I would thoroughly recommend.
Our son James has said frequently that the staff always made him feel like he was the only person on the planet - such was the warmth and attentiveness shown. After having 33 years of support and care, there aren’t enough stars to select here on the review page. Excellent playgroup, frequent education on relevant topics, and exceptional professional help.
Rated 5 out of 5.
Do not donate any money to these people! CEO Sharon lied to us. Did not return phone calls. Cancelled appointment. I would not have any dealings with this business especially trying to get the truth out of Sharon.
I had a wonderful experience at Hear and Say and was very pleased to get to know this wonderful institution. My almost 4mo daughter was assessed by Annika and she was wonderful. Patient, friendly, very detailed on her assessment and she took the time to explain me everything and put my heart at ease. I left really pleased with the whole experience from start to finish. Thank you :)
If I could give 0 stars I would. Came through Hear and Say through our ENT specialist as a recommendation for my sons hearing test. The audiologist was absolutely amazing and no issues with the hearing test, Helene was so patient and no problems from the audiologists end. I went to place my son for speech pathology and to my surprise he had been discharged from the list by Helen. I am absolutely appalled by her email, hence the review I am giving. I hope no other family has to hear such comments and diagnosing a child that she has no right to mention given her field is speech not medical.
My almost 5yr old girl does not do well in any sort of clinic/doctors office setting and can get really upset and start yelling and screaming so I was quite anxious taking her for a hearing test and worried she wasnt going to be able to participate well but I was AMAZED at how easily she was able to cooperate with Helene the audiologist we saw today. Helene was patient, made my daughter feel comfortable and connected with her well enough for my daughter to trust her and breezed through the test. The test was more like play activities for my girl so it was enjoyable for her and I doubt she even knew she was taking a test. It took only 30mins and we were out the door. So thank you Helene for being amazing and the team at Hear and Say Ashgrove.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
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