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Allied Health Hub- Brisbane hasn't listed the suburbs they visit.
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Some reviews were originally published on Google.
YOU NEED TO READ THIS!!!!!!!!!!!!!!!! Please think carefully before engaging with this service. Our experience has been extremely disappointing, and in hindsight, we wish we had read the Google reviews before booking our first appointment. While we were able to secure an initial speech therapy assessment quickly, we were then informed that there were no follow-up appointments available for another four months. This was particularly frustrating because I had specifically asked about the availability of ongoing sessions beforehand, and the receptionist reassured us that booking subsequent appointments would not be an issue, without clearly disclosing the actual available time and date. Had I known that the only available appointments would be during school hours, I would not have chosen to engage with this service. It’s simply not feasible for my son to attend sessions in the middle of the school day. As private clients paying out of pocket for each assessment and consultation, we expected a higher standard of transparency and service. Unfortunately, our experience felt more focused on taking payment from our first assessment than providing adequate ongoing care. We will not put our son there after the experience!
I’m sharing this as a mum to other families, because what my family has just been through has been deeply distressing, and I can’t stay quiet knowing another family in a vulnerable position could go through the same thing. We are an NDIS family already juggling so much — burnout, therapies, appointments, behaviours, sleepless nights, all of it. We don’t have room for extra stress. We don’t have the capacity to fight battles we didn’t ask for. We rely on providers to support us, not make things harder. But my experience here left me feeling unheard, dismissed, overwhelmed, and at times completely broken down. The communication issues went on for months. Whenever I asked questions or tried to understand what was happening with my child’s supports, I was met with responses that made me feel like I was the problem for even asking. It felt like the more I tried to advocate for my child, the worse I was treated. As mums, we know how hard it is to speak up when something feels off — especially when we’re already exhausted. But the way my concerns were handled caused incredible stress for me and my family, to the point that I had to step away completely. I’ve also lodged a formal complaint with the NDIS Commission so this can be reviewed properly. I’m sharing this because I don’t want another family to end up blindsided or carrying this kind of emotional load on top of everything else. Families like ours deserve empathy, transparency, and support — not confusion, distress, or fear of speaking up. Please just be cautious and trust your gut. Our kids deserve the best, and so do we.
Can not say that we are happy with our experience from this service provider.
Really grateful for the help and support we have recieved, we come across town to see them. Highly recommend.
Whilst I am very happy with the psychologist my child sees here, the admin side needs some serious improvement. I've regularly encountered phones that just don't get answered, the inability to leave messages, non processing of Medicare refunds, lack of staff initiative and email correspondence that doesn't get proof read. Various things over the years have made me wonder if there are difficulties with the owner or parent company.
Staff are great to work with and my child enjoys their services. Only negative the lack of OT, but they are getting staff.
Rated 1 out of 5.
I encourage people to search similar services in the area before making decision to go for this service. Some might have had positive experience but I was very disappointed.
Very friendly staff. Victor is an excellent and experienced speech pathologist and I highly recommend his services to parents looking for someone to work effectively with their child. Victor is also very competent and communicative and works extremely well with children with ASD diagnosis. Good value for money and conveniently located.
Rated 5 out of 5.
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