Pepper Kids Therapy Brendale Reviews – Speech Pathologist, QLD

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Pepper Kids Therapy Brendale at a glance

Based in Brendale, QLDTheir listed address
Visits you at homeHome visits listed

Services

What they do

Can help withAugmentative and Alternative Communication (AAC)Autism and/or other neurodivergent conditionsChildhood Apraxia of SpeechInfant feeding and communicationLanguage / learningLiteracySocial communicationSpeech sound / articulation disorderStuttering / fluencyVoiceAuditory processingDeaf and hard of hearingDevelopmental language disorderMotor speech, including dysarthriaOrofacial myofunctional disordersSelective MutismSwallowing / dysphagia

AgesAdolescents, 12-18 yearsInfants, 0-2 yearsPre-school children, 2-5 yearsSchool-aged children, 5-12 years

Services atClinicHome visitsKindergarten / early learning settingSchool

FundingMedicareNDIS registered providerPrivate health insurance

Practice typePrivate practice

Reviews

3.8out of 5

10 ratings

Some reviews were originally published on Google.

10 reviews

SammyBabeey1

23 June 2025

I was abit unsure if I wanted to give 5 stars as I've had some issues in the past with some therapists here for my son. I did decide to give 5 stars as for the a few years now, my sons speech therapist Sarah has been amazing and that is why I have given 5 stars. From the first appointment we had with Sarah, she insured me that she was not going anywhere and she was here to stay. From that, my son has developed so much due to her help and her patience and her hard work. Everytime we come in for an appointment, she makes it feel that my son is important and any little achievement is a big one. The ladies at the reception, everytime we walk in, smile on faces, asks how we are and immediately knows who we are there to see. I would highly recommend Pepper Kids Brendale to anyone.

Becs G.

23 September 2024

Have been coming here for over 2yrs with my eldest, and about to start next month with my youngest. Staff have always been polite, friendly and accommodating. The rooms are all clean, bright and inviting. We have really enjoyed our experiences here and looking forward to my youngest getting his support here too.

Melissa P.

6 July 2024

Rated 5 out of 5.

Colin W.

6 July 2024

Rated 5 out of 5.

Lisa G.

7 February 2024

We have used multiple services at Pepper Kids Therapy in Brendale, and I can not recommend them enough. The reception staff are welcoming, organised, efficient with communications and very kind to my little one. The therapists are reliable, run on time and creative in sessions and I have recommended them to other families. They have helped my child (& myself) immensely over the years. Parking is plentiful & close and their hours reasonable.

Jennifer S.

6 February 2024

My daughter has been seeing multiple therapists at Pepperkids Brendale for about a year now and I cannot speak highly enough about how amazing not only the therapists are but also the administration staff. Caitlin and Chantelle are incredibly helpful, patient and understanding and have always gone above and beyond to help me with my appointments. I would recommend Pepperkids to anyone and everyone - in particular we have great experiences with Grant, Libby and Anitra.

Ava S.

31 January 2024

We've had a great experience here. The staff have been extremely accommodating with finding a therapy schedule that works within our personal limitations in accessing therapy. The admin staff are quick to communicate any upcoming changes, and there is efficient communication between myself and our therapy team for a coordinated approach to reaching goals. The waitlists are long, but that seems to be a universal issue regardless of provider.

Mia A.

23 January 2024

Our OT appointments were amazing but every speech appointment we went to, they relayed the same information from the previous session. It had benefited our son in no way at all. We were put on a recurring appointment schedule but told them multiple times we weren’t able to attend appointments and wanted to be paused for a few months due to moving and other life commitments. Multiple times they had kept scheduled appointments in, despite us not confirming appointments and had told them we weren’t able to attend (with notice). We had received a bill of an appointment that we had cancelled. I had rang them up and said we’d cancelled the reoccurring appointments a while back and didn’t actually go to this appointment. Completely disregarded everything we had said and kept the charge of the appointment on our file anyway. I had asked them to go on a payment plan, I was actively keeping in touch with them but hadn’t replied for one day as I was in hospital with my daughter so they’d sent our bill off to the debt collectors. Be very cautious of how they trap you in here. Quite a distressing situation you’ve put our family in. Would give zero stars if I could.

Andreas I.

13 September 2023

We started OT and Speech at Pepper Kids Brendale in February/March. I can't say much about the quality of the Therapists as we lost both therapy places in the space of 3 days back in May after only a hand full of appointments due to staff movements. Quote: "Ms. xxxx as of today is no longer working here". But hey...of course, you will be on top of our wait list. No report, no feedback, no nothing. No communication from the owners/managers, no contingency plan, nothing, zip, nada. It is now mid September, you'd think they have hired replacements by now. You will appreciate that we are not keen to go back there, clearly our son is not their priority. Bottom line, they have wasted our time and NDIS funding. Thanks for nothing.

Leann L.

27 March 2023

Today is the 4th time I’ve had issues with Pepper Kids Brendale. 1st was appointment notifications not being sent by email or text and staff trying to charge a cancellation fee for an appointment that wasn’t confirmed by them . 2nd was speech pathologist not following through with writing a letter as agreed for NDIS 3rd being sent appointment notifications for two appointments in the same day 9am & 2:40pm and being told there is no record for the 9am after driving 11/2 hours to get there and told our appointment in the afternoon is our actual appointment and to come back! Sure I’ll drive back n forth 6hrs on the road to attend appointments that at this stage aren’t value adding for my child.. 4th being confirmed on my request that appointments would be moved to fortnightly split between speech & OT only to find that they haven’t changed the booking and told they don’t have a therapist available two weeks later. When I asked the receptionist today she was polite while gritting her teeth and clearly indicating that she would like to give me a serve when I refused to pay a cancellation fee.. considering I’m not the one that has made the mistakes it’s fair that I’m not paying for the mistakes and don’t deserve the attitude when I’m clear that the mistakes have put me out and ultimately my son is the one that misses out

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Office

249 Leitchs RdBrendale QLD 4500

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Pepper Kids Therapy Brendale at a glance

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