I can’t say enough good things about Immogen, my little one’s speech therapist, the other allied health professionals we’ve met along the way, and the wonderful admin team — especially Ros. She has such a calm, kind presence and is always there to greet the kids with a smile. My little guy absolutely loves seeing both Ros and Miss Immy when we arrive. What has impressed me most is the strong focus on evidence-based care and the way play is woven into every session. For us, that has made all the difference. It helped build trust between Miss Immy, myself and my little one, while taking away so much of the fear and anxiety that can come with trying new things, attempting new words, learning basic Auslan, and exploring AAC together. When we first started, my son was demonstrating a moderate speech delay and wasn’t meeting the expected milestones for his age. Through his own determination, combined with Miss Immy’s patience, encouragement and guidance, he has made incredible progress. He is now confidently mimicking words, saying his own name, the names of his friends and daycare teacher, and using family terms clearly and happily. He also happily tries to share about his days , which has been so fun to watch . whilst not always clear - he is trying - and we use photos from day care to engage in the chat , which benefits him as well. It has only been a few months, and at our most recent session he was using two- and three-word sentences. Watching that unfold was such a special moment. I am absolutely overjoyed with how far he has come. Just as importantly, the support and practical strategies we’ve learned through QPAH have given us the confidence to continue that work at home. Every day, he is finding his voice a little more and stepping out into a whole new world, and we couldn’t be more grateful.